61% Of Regional Businesses Have A Typical Rating Of 4 Or 5 Stars

Typically 2 out of 3 businesses have excellent and exceptional rankings. Only 5% of businesses have a score listed below three stars.

Source: Brightlocal

53% Of Customers Anticipate Companies To Answer Back Within A Week To Negative Reviews

Online review statistics prove that 63% of consumer reviews stay without a response. That's too bad, due to the fact that those companies are losing customers that way.

Source: Review Trackers

77% Of Individuals Do Not Trust Reviews That Are Older Than Three Months

Consumers don't care how great your product or service was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why most of them find older reviews unimportant.

It is for this reason that businesses ought to be continuously asking for reviews.

Source: Statuslabs

Online Reviews Affect 67.7% Of Consumer Buying Decisions

More than two-thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

83% Of All Younger Shoppers Were Asked To Post A Review Recently

Of those asked, 80% of customers did give a review. Overall, businesses have asked 66% of all customers to post a review on their business.

Source: Brightlocal

A One Star Increase In Ranking Can Result In A 5% To 9% Boost In Business Revenue

Businesses that treat clients well normally succeed, review websites help ensure of that.

Source: Statuslabs

49 Percent Of Customers Consider The Quantity Of Online Reviews As A Necessary Consideration Of Their Buying Decision

Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency also.

The share of consumers, who take note of the number of reviews is currently at 46 percent.

Source: Brightlocal

30% Of Consumers Feel Positive About A Business Which Answers Online Reviews

Keeping in touch with your clients creates trust. Even something like responding to their reviews and remarks can make them feel appreciated.

As you might expect, customers who feel this way are going to spend more cash with a company.

Source: Statuslabs

More Than Half Of Customers Will Not Utilize A Service If It Has Less Than A 4 Star Rating

This stat is one of many that highlight the significance of online scores. Now that news of client satisfaction travels this quick, keeping your clients happy is more important than ever.

57% of consumers have searched for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

Moreover, 11 percent looked only for businesses with a best five star ranking.

Source: Brightlocal

Consumer Reviews On Products Are Trusted Nearly 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples opinions before they ever trust what the maker says. The reason, manufacturers' descriptions are generally advertisements.

Source: Martech Zone

88% Of Executives Judge Reputation Risk As A Leading Business Problem

Reputation management statistics suggest a business's reputation doesn't impact just the clients. Prospective team members likewise look at rankings and read reviews.

Source: Deloitte

83 Percent Of Customers Don't Rely On Advertising

The standard channels to reach customers aren't as influential as they used to be. The majority of users who no longer trust advertisements pick to pay attention to consumers' recommendations online.

Source: Statuslabs

Reviews Posted On Twitter Can Help Increase Sales By 6.46%

Online review statistics show that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

Just 6 Percent Of Customers Do Not Trust Customer Reviews At All

According to consumer review data, a tremendous 19 percent of consumers constantly trust online reviews and never a make a purchase without checking out reviews.

Source: Statista

Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions

Facebook is currently the most popular social network which can likewise affect our purchasing decisions.

According to social media reviews statistics, Facebook affects more than half of users' purchase choices.

Facebook reviews stats expose that 4 out of five users are more likely to rely on a local business if it has positive reviews.

Source: RevLocal

95% Of Unhappy Consumers Will Go Back To A Business If A Company Makes An Effort To Solve Issues Quickly And Efficiently

Clients don't expect you to be perfect. They do anticipate you to deal with things when they go wrong. If there's absolutely nothing else a business can do to deal with a concern, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

90% Of Visitors Need Less Than 10 Reviews To Form An Opinion About A Business

You understand what people say about first impressions?

Users get their first impression of your businesses through reviews. Typically through less than 10 of them.

Think about asking your visitors to write one if you do not have reviews on your site.

Source: Martech Zone