53% Of Customers Expect Companies To Reply Within A Week To Unfavorable Reviews

Online review stats show that 63% of consumer reviews remain without a response. That's too bad, because those businesses are losing clients that way.

Source: Review Trackers

Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process

Let's say you wish to buy a brand-new automobile and there are numerous models which fit your criteria. How do you choose the best one for you? Well, you read online reviews.

With the help of other consumers, you manage to select one that works for you. That's how positive reviews transform customers into customers.

Source: Consumer Affairs

67% Of Consumers Claim That Reviews Are A "Very Important" Factor When Picking A Service Provider

Reviews have a massive effect on their decision when customers have to pick a service provider.

Source: DemandGenReport

The Majority Of Local Businesses Have An Average Of 39 Google Reviews

Individuals like to share their experience after they've visited a vendor. Online review trends reveal individuals choose to comment if they had a favorable experience, rather than a average or negative one.

Source: Brightlocal

Google Represents 57.5% Of All Reviews Globally

Google is in the lead here, followed by Facebook as a remote second.

These are the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

88% Of Executives Judge Reputation Risk As A Leading Business Problem

Reputation management statistics show a business's reputation doesn't impact just the customers. Prospective team members likewise take a look at ratings and read reviews.

Source: Deloitte

US Shoppers Consider "Product Performance" To Be The Most Helpful Detail In Product Reviews

They focus on various aspects of the shopping experience when individuals check out reviews. However according to online review statistics, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of USA clients.

Source: Statista

73 Percent Of Consumers Think Consumer Reviews Are More Vital Than Star And Number Rankings

Online review data make it clear people aren't satisfied with scores alone.

Client reviews make the statistics appear more genuine which is what the prospective clients are searching for. Almost a 3rd of customers state composed reviews are the only feature that makes them think the websites' reviews are relevant and beneficial.

Source: Fan and Fuel

86 Percent Of Customers Would Think About Writing A Review For A Business

Your customers are your most important resource, and it's not just because of the money they spend at your business. They will be prepared to share it if you provide them an excellent experience.

Source: Brightlocal

Users Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done faster. Buying decisions are made rapidly.

Online reviews are clearly convincing, yet marketers have not always come to appreciate the power of them.

Source: Martech Zone

The Average Review Word Count Has Gotten 65% Shorter Since 2010

Lately reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is comparable to that of tweet from twitter.

Source: Review Trackers

When Purchasing Home Electronic Devices, 88% Of Americans Stated That Product Reviews Were The Most Prominent Aspect

Stats reveal that reviews were more effective than Television advertisements at 37%, social media at 23% and display ads at 49%.

Source: Statista

Half Of All Millennial's "Always" Read Online Reviews For Businesses

Younger individuals understand the worth of being informed. User-generated content has an indisputable effect on consumers.

If businesses think of the power of customer reviews over millennials, they will understand what they've been missing out on. Older people are various though, just 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

Consumer Reviews On Products Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals opinions before they ever trust what the maker says. The reason, manufacturers' descriptions are essentially advertisements.

Source: Martech Zone

90 Percent Of Consumers Need Less Than 10 Reviews To Form An Opinion About A Business

You understand what people say about very first impressions?

Users get their first impression of your businesses through reviews. Generally through less than 10 of them.

If you do not have reviews on your website, consider asking your visitors to compose one.

Source: Martech Zone

Online Product Reviews About An Item Can Raise Its Conversion Rate By A Staggering 270 Percent

User review statistics reveal the purchase probability for an item with five reviews is 270 percent higher than the same item without reviews.

Source: Spiegel Research Center

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of American Clients

24% of US shoppers consider reviews as 'incredibly influential'.

To highlight the significance of online reviews and scores, did you know that 81 percent of consumers will pay more for a product with reviews and those very same consumers are likewise ready to accept slower shipping times for such products.

Source: Turntonetworks