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Reviews Shared On Twitter Can Boost Online Sales By 6.46%
Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
70% Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Rely On A Business
Four reviews may be too few. Most people read much more reviews to get an idea of how the business is really doing. Don't depend on that fact alone.
Source: Brightlocal
98 Percent Of Yelp's Visitors Purchased From A Business They Found On The Website
Normally, 142 million customers go to Yelp monthly. If you have not claimed your free Yelp business page, this is as good a time as any.
Source: RevLocal
86% Of Customers Would Think About Writing A Review For A Business
Your clients are your most important resource, and it's not only because of the money they invest at your business. If you provide a great experience, they will want to share it.
Source: Brightlocal
A One Star Increase In Rating Can Lead To A 5% To 9% Increase In Business Revenue
Businesses that treat consumers well typically flourish, review websites help make certain of that.
Source: Statuslabs
64 Percent Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30% of consumers who check out customer reviews, concur that it increases their purchasing confidence.
Organizations use the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Services
Leisure and business tourists alike read reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers. 59% of all tourists report that they check out reviews 'always' or 'very frequently'.
Source: Trust You
Online Product Reviews About A Product Can Improve Its Conversion Rate By More Than 270%
User review statistics show the purchase probability for an item with five reviews is 270% higher than the same product without reviews.
Source: Spiegel Research Center
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of American Consumers
24% of US shoppers consider reviews as 'extremely influential'.
To illustrate the value of online reviews and rankings, did you know that 81 percent of consumers will pay more for a product with reviews and those very same consumers are also willing to accept slower shipping times for such products.
Source: Turntonetworks
The Majority Of Popular Items Have An Average Rating Of 4.2 To 4.7
You can't make everybody delighted, which is why perfect 5 star rankings are suspicious. Somebody always has a bit of a gripe. That's why it is abnormal to get perfect 5 star rankings. Often a lower ranking in fact helps your overall score.
According to consumer rating stats, conversion rates start to decrease as ratings rise above 4.7.
Source: Spiegel Research Center
74 Percent Of Local Companies Have At A Minimum, One Google Review
One review is far from adequate to improve your website's SERP ranking.
Taking a look at online rankings statistics, we discovered that a company needs to have an average of 40 reviews before consumers "Award" it with a star.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Organization
The star score is the first thing customers see. Still, users take notice of other aspects too, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of American consumers.
Source: Statista
Google Represents 57.5 Percent Of All Reviews Worldwide
Google is in the lead here, followed by Facebook as a distant second.
These the online reviews distribution rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
Online Reviews Impact 67.7% Of Customer Purchasing Decisions
More than 2 thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
60% Of Customers Seek Advice From Blog And Social Media Reviews On Their Mobile Devices Before Shopping
In-store purchasing is affected substantially by blogs and reviews on social media. With men being twice as likely to be influenced than women.
Reviews and score data show people value the opinion of peers more than any other content.
Source: Collective Bias
91 Percent Of Millennials Trust In Online Reviews As Much As Loved Ones
Online review stats position clients' reviews as the most credible source of recommendations. Online reviews generally bring the very same weight as recommendations from loved ones.
Source: Brightlocal