61% Of Regional Businesses Have A Typical Score Of 4 To 5 Stars

Typically two-thirds of businesses have good and awesome scores. Just 5% of businesses have a score below 3 stars.

Source: Brightlocal

Facebook Reviews Impact More Than 50% Of Consumers' Buying Decisions

Facebook is presently the most popular social media which can likewise affect our purchasing decisions.

According to social reviews data, Facebook impacts over half of users' purchase choices.

If it has favorable reviews, Facebook reviews stats expose that 4 out of 5 users are likely to rely on a local business.

Source: RevLocal

Just 44 Percent Of Local Companies Have Accepted Their Google My Business Listing

That's 56% of your competitors that aren't taking advantage of their listing.

While business listings on the significant review platforms are free, a remarkably low number of businesses actually utilize them.

Although we now know why consumer reviews are so powerful, the majority of businesses apparently do not.

Source: LsaInsider

If They Were Asked, 77% Of Customers Would Definitely Give A Review

More than a 35% would post a review to notify others about their consumer encounter and 24% would undoubtedly direct their review to the company itself.

Over a 26% would be willing to submit a review to help other people with their decision making process.

Source: Podium

89% Of Customers Read A Businesses Feedback To Reviews

Not only do many consumers check out the review replies, 30% of them highly value them. Practically 96% read the replies to their own reviews.

Source: Brightlocal

If A Company Handles Issues Rapidly And Effectively, 95% Of Disappointed Customers Will Return To A Business

Customers do not anticipate you to be perfect. They do expect you to take care of things when they go wrong. If there's nothing else a company can do to resolve a problem, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

Only 6% Of Consumers Don't Rely On Customer Reviews At All

According to consumer review data, a massive 19% of customers constantly trust online reviews and never ever a buy without reading reviews first.

Source: Statista

83% Of Clients Don't Trust Advertising

The traditional channels to reach consumers aren't as influential as they used to be. A lot of users who no longer trust ads select to pay attention to clients' suggestions online.

Source: Statuslabs

If It Has Negative Reviews As Well, 52% Of Customers Trust A Product More

We already discussed the positive and negative reviews and their result on consumers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are positive. People expect to see some negative reviews.

Source: Capterra

Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of USA Clients

24% of US buyers consider reviews as 'incredibly influential'.

To highlight the importance of online reviews and rankings, did you understand that 81% of customers will pay more for an item with reviews and those same customers are also ready to accept slower shipping times for such products.

Source: Turntonetworks

The Average Review Length Has Actually Become 65% Much Shorter Since 2010

Presently reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is comparable to that of a tweet.

Source: Review Trackers

Consumers Could Spend 31% More With A Business That Has Excellent Reviews

Focus on this fact. The more detailed other users explain your product and services, the more money you can charge and customer review statistics reveal to us exactly how much more.

Source: Martech Zone

67% Of Customers Report Reviews Are A "Very Crucial" Factor When Choosing A Service Provider

When consumers have to select a service provider, reviews have an enormous impact on their decision.

Source: DemandGenReport