Consumers Could Invest 31 Percent More With A Business That Has Terrific Reviews

Take notice of this fact. The more detailed other users describe your product and services, the more money you can charge and customer review statistics show us precisely just how much more.

Source: Martech Zone

Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions

Facebook is presently the most popular social media which can likewise influence our purchasing decisions.

According to social reviews data, Facebook impacts the majority of users' purchase decisions.

Facebook reviews statistics expose that 4 out of 5 users are most likely to rely on a local business if it has positive reviews.

Source: RevLocal

98 Percent Of Yelp's Website Visitors Bought From A Business They Found On The Website

Typically, 142 million consumers go to Yelp each month. If you have not claimed your complimentary Yelp business page, this is as great a time as any.

Source: RevLocal

88% Of Executives Judge Reputation Risk As A Top Business Concern

Reputation management stats show a company's reputation doesn't affect just the consumers. Prospective employees likewise take a look at ratings and read reviews.

Source: Deloitte

Only 44 Percent Of Local Businesses Have Actually Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't making the most of their listing.

While business listings on the major review platforms are free, a remarkably low number of companies actually make use of them.

Although we now know why customer reviews are so effective, many businesses apparently don't.

Source: LsaInsider

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Company

The star score is the first thing customers see. Still, users take notice of other elements as well, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of American consumers.

Source: Statista

The Majority Of Shoppers Aged 25-34 Published Reviews

According to Statista, the more youthful generations are plainly the more vocal ones.

Source: Statista

95% Of Dissatisfied Consumers Will Return To A Company If A Company Makes An Effort To Solve Problems Rapidly And Effectively

Consumers don't expect you to be perfect. When things go wrong, they do anticipate you to resolve things. If there is absolutely nothing else a business can do to deal with a problem, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

74% Of Local Companies Have At A Minimum, 1 Google Review

A single review is far from enough to improve your website's SERP ranking.

Taking a look at online scores data, we learnt that a company requires to have at least 40 reviews before buyers "Award" it with a star.

Source: Brightlocal

53% Of Consumers Anticipate Businesses To Reply Within A Week To Negative Reviews

Online review statistics prove that 63% of client reviews stay without a reply. That's too bad, since those companies are losing consumers that way.

Source: Review Trackers

American Shoppers View "Product Performance" To Be The Most Useful Information In Product Reviews

They focus on different aspects of the shopping experience when people read reviews. However according to online review statistics, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of American consumers.

Source: Statista

83% Of All Younger Clients Were Asked To Give A Review Recently

Of those asked, 80% of consumers did give a review. Overall, companies have actually asked 66% of all clients to give a review on their company.

Source: Brightlocal