83% Of All Younger Buyers Were Asked To Post A Review Recently

Of those asked, 80% of consumers did give a review. In general, businesses have actually asked 66% of all customers to submit a review on their business.

Source: Brightlocal

The Typical Review Length Has Become 65% Much Shorter Since 2010

At the present time reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is similar to that of a tweet.

Source: Review Trackers

Negative Reviews Can Increase Conversion By Up To 85%

It sounds insane, but negative reviews can be a positive force for users to spend more time on your website. According to online review statistics, individuals devote more than 5 times as long on a website when they check out negative reviews.

More than two-thirds of users trust reviews more when there are a mix of positives and negatives. A frustrating 95% suspect censorship or fabricated reviews if there aren't any negative ones.

Source: Reevoo

If A Company Handles Problems Rapidly And Effectively, 95% Of Disappointed Consumers Will Return To A Company

Consumers do not anticipate you to be perfect. They do anticipate you to deal with things when they go wrong. If there's nothing else a company can do to fix a concern, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

60% Of Customers Consult Blog And Social Network Reviews On Their Mobile Devices Prior To Shopping

In-store purchasing is influenced substantially by blogs and reviews on social networks. With men being twice as likely to be influenced than women.

Reviews and ranking data show individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

Google Represents 57.5 Percent Of All Reviews All Over The World

Google is the clear winner as far as circulation goes, however they are not the only ones in the game.

These the online reviews circulation rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of USA Clients

24% of US buyers consider reviews as 'very influential'.

To highlight the importance of online reviews and ratings, did you understand that 81 percent of consumers will pay more for a product with reviews and those same clients are likewise ready to accept slower shipping times for such items.

Source: Turntonetworks

15 Percent Of Buyers Do Not Trust Businesses Without Having Online Reviews

No trust indicates no interactions. 15% of possible customers won't even think about doing business with a company they can't discover opinions about.

Source: Statuslabs

Half Of All Of The Millennial's "Always" Check Out Online Reviews For Companies

More youthful individuals understand the value of being informed. User-generated material has an unassailable influence on customers.

If businesses think of the power of customer reviews over millennials, they will understand what they've been losing out on. Older individuals are different though, only 6% of people aged 55 or older check out reviews.

Source: Brightlocal

If They Were Asked, 77% Of Customers Would Certainly Submit A Review

More than a 35% would leave a review to inform others about their consumer encounter and 24% would certainly direct their review to the business itself.

Over a 26% would be willing to post a review to help other individuals with their decision making process.

Source: Podium

30% Of Consumers Feel Favorable To A Company Which Answers Online Reviews

Communicating with your customers establishes trust. Even something like responding to their reviews and comments can make them feel valued.

As you might expect, customers who feel this way are ready to spend more money with a company.

Source: Statuslabs

Software Reviews Influence Over 98% Of All Purchasers

18% of software purchasers consider reviews to be an essential factor in the purchase procedure. Software application reviews have no impact whatsoever on only 2 percent of consumers. Two thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

More Than Four Negative Reviews About A Company Or Product Might Reduce Sales By 70%

One negative review suffices for 35% of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59% fewer sales.

Obviously, they can be compensated by the large variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

A Single Business Review Can Lift Its Conversions By 10 Percent

Online review stats show user-generated material can do miracles in regards to conversions.

A single review can have a huge influence on your business.

A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can supply a mind-blowing 44% boost.

Source: RevLocal

The Majority Of Popular Items Have A Typical Ranking Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is unnatural to get perfect 5 star rankings.

According to consumer rating statistics, conversion rates begin to decrease as scores rise above 4.7.

Source: Spiegel Research Center

89% Of Consumers Choose To Read Reviews Using Their Smartphones

Be it through an app or a mobile browser, clients prefer to read reviews on their phones.

Source: Statista