63.6% Of Consumers Go To Google To Read Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) last.

These online review statistics reveal the general appeal of a website can just presume when it pertains to trust.

Source: Review Trackers

89% Of Customers Browse A Companies Feedback To Reviews

Not only do many shoppers check out the review replies, 30% of them highly value them. Almost 96% read the replies to their own reviews.

Source: Brightlocal

Just 6 Percent Of Consumers Don't Trust Client Reviews At All

According to client review data, a tremendous 19 percent of customers always trust online reviews and never a purchase without reading reviews first.

Source: Statista

A One Star Boost In Rating Can Lead To A 5% To 9% Boost In Business Earnings

Businesses that treat consumers well usually succeed, review sites help ensure of that.

Source: Statuslabs

73% Of Consumers Think Consumer Reviews Are More Important Than Star And Number Rankings

Online review data make it clear individuals aren't satisfied with scores alone.

Consumer reviews make the statistics appear more authentic which is what the prospective customers are searching for. Nearly a 3rd of customers state composed reviews are the only function that makes them think the websites' reviews are useful and relevant.

Source: Fan and Fuel

Reviews Published On Twitter Can Improve Sales By 6.46 Percent

Online review data show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

95% Of Dissatisfied Customers Will Return To A Company If A Company Makes An Effort To Resolve Problems Rapidly And Effectively

Customers don't expect you to be perfect. When things go wrong, they do expect you to remedy things. If there's absolutely nothing else a business can do to fix a concern, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

77% Of Buyers Don't Trust Reviews That Are Older Than 3 Months

Consumers don't care how excellent your service or product was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.

It is for this reason that companies ought to be continuously requesting reviews.

Source: Statuslabs

Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Buying Process

Let's say you wish to purchase a brand-new vehicle and there are a number of models which fit your requirements. How do you select the best one for you? Well, you read online reviews.

With the help of other consumers, you quickly choose one that works for you. That's how positive reviews convert customers into consumers.

Source: Consumer Affairs

A Lot Of Best-selling Products Have A Typical Score Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star rankings.

According to customer rating stats, conversion rates begin to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

90 Percent Of Clients Require Less Than 10 Reviews To Form An Opinion About A Business

You understand what individuals say about first impressions?

Users get their impression of your businesses through reviews. Normally through less than 10 of them.

Think about asking your visitors to compose one if you don't have reviews on your website.

Source: Martech Zone