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83% Of All Younger Shoppers Were Invited To Leave A Review Recently
Of those invited, 80% of customers did give a review. Overall, companies have asked 66% of all consumers to give a review on their company.
Source: Brightlocal
49% Of Customers Consider The Quantity Of Online Reviews As An Essential Factor In Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency also.
The share of customers, who pay attention to the number of reviews is presently at 46%.
Source: Brightlocal
70 Percent Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Rely On A Business
Four reviews may be too few. Many people read much more reviews to get a better idea of how business is in fact doing. Don't depend on that statistic alone.
Source: Brightlocal
98% Of Yelp's Browsers Purchased From A Business They Found On The Site
Usually, 142 million consumers check out Yelp monthly. This is as excellent a time as any if you haven't claimed your totally free Yelp business page.
Source: RevLocal
Online Reviews Impact 67.7% Of Consumer Buying Decisions
More than 2 thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of USA Clients
24% of US shoppers consider reviews as 'extremely influential'.
To illustrate the value of online reviews and ratings, did you know that 81 percent of customers will pay more for a product with reviews and those exact same clients are likewise ready to accept slower shipping times for such items.
Source: Turntonetworks
If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Will Not Use A Business
This stat is among many that show the significance of online rankings. Now that news of consumer complete satisfaction travels this quick, keeping your clients happy is more important than ever.
57% of customers have actually searched for business with more than 4 stars in 2018, which is up from 48 percent in 2017.
11 percent looked only for companies with a best five star score.
Source: Brightlocal
A One Star Boost In Ranking Can Cause A 5% To 9% Increase In Business Income
Businesses that treat customers honorably typically flourish, review websites help ensure of that.
Source: Statuslabs
95% Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services
Leisure and business travelers alike check out reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
Clients Might Spend 31 Percent More With A Business That Has Terrific Reviews
Take notice of this statistic. The better other users explain your service or product, the more cash you can charge and consumer review stats show us precisely just how much more.
Source: Martech Zone
Customer Reviews On Products Are Relied On Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples opinions before they ever trust what the producer states. The reason, manufacturers' descriptions are basically advertisements.
Source: Martech Zone
88% Of Executives Regard Reputation Risk As A Top Business Concern
Reputation management statistics indicate a company's reputation doesn't impact just the consumers. Prospective employees also look at ratings and take a look at reviews.
Source: Deloitte
If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust A Product More
We already touched upon the positive and negative reviews and their effect on customers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that perhaps the reviews are phony. People anticipate to see some unfavorable reviews.
Source: Capterra