61 Percent Of Regional Businesses Have A Typical Score Of 4 To 5 Stars

Generally two-thirds of businesses have great and awesome scores. Only 5% of businesses have a rating listed below three stars.

Source: Brightlocal

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of companies doubt the integrity of online reviews. Nonetheless, they understand the huge impact user ratings have on their business. Unfavorable client or staff member reviews can influence 90% of job seekers.

Source: Career Arc

Reviews Posted On Twitter Can Increase Revenues By 6.46 Percent

Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Will Not Use A Company

This stat is among lots of that highlight the value of online scores. Now that news of customer satisfaction travels this quick, keeping your consumers pleased is more crucial than ever.

57% of customers have actually looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

11 percent looked just for companies with a perfect five star score.

Source: Brightlocal

86% Of Customers Would Consider Composing A Review For A Business

Your clients are your most important resource, and it's not just because of the cash they invest at your business. They will be ready to share it if you provide them an excellent experience.

Source: Brightlocal

89% Of Consumers Read A Businesses Reactions To Reviews

Not only do most consumers check out the review replies, 30% of them hold them in high regard. Almost 96% read the feedback to their own reviews.

Source: Brightlocal

Favorable Reviews Motivate 68 Percent Of Customers To Choose Local Businesses

Since the vast bulk of consumers check out reviews, you'd want yours to be enticing to new consumers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

If They Were Asked, 77% Of Clients Would Definitely Give A Review

More than a 35% would leave a review to educate others about their customer experience and 24% would most likely direct their review to the company itself.

Over a 26% would be willing to leave a review to help other people with their decision making process.

Source: Podium

More Than Four Negative Reviews About A Company Or Service May Reduce Sales By 70%

One negative review is enough for 35% of a website's visitors to decide not to buy. Three negative reviews can cost a business 59 percent less sales.

Naturally, they can be compensated by the sheer number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

American Buyers Regard "Product Performance" To Be The Most Valuable Info In Product Reviews

When individuals check out reviews, they concentrate on different elements of the shopping experience. However according to online review stats, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of USA consumers.

Source: Statista

Google Represents 57.5% Of All Reviews Across The Globe

Google is the clear winner as far as distribution goes, however they are not the only ones in the game.

These the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

Consumer Reviews On Products Are Trusted Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples opinions before they ever trust what the producer says. The reason, producers' descriptions are generally ads.

Source: Martech Zone

Online Item Reviews About An Item Can Raise Its Conversion Rate By More Than 270 Percent

User review stats reveal the purchase probability for an item with 5 reviews is 270 percent higher than the same item without reviews.

Source: Spiegel Research Center

Clients Could Spend 31% More With A Business That Has Fantastic Reviews

Pay attention to this fact. The more detailed other users explain your services or product, the more money you can charge and customer review stats show us precisely how much more.

Source: Martech Zone

Most Best Selling Items Have An Average Score Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star scores are suspicious. Someone always has a bit of a gripe. That's why it is abnormal to get perfect 5 star rankings. Sometimes a lower rating actually helps your overall rating.

According to customer rating statistics, conversion rates begin to reduce as scores rise above 4.7.

Source: Spiegel Research Center

A Single Business Review Can Lift Its Conversions By 10%

Online review stats reveal user-generated material can do miracles in terms of conversions.

A single review can have a massive impact on your business.

A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can supply an astonishing 44% boost.

Source: RevLocal

Half Of All Millennial's "Always" Check Out Online Reviews For Companies

More youthful people understand the worth of being informed. User-generated content has an indisputable effect on consumers.

If businesses think of the power of client reviews over millennials, they will realize what they've been missing out on. Older individuals are different though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

70 Percent Of Consumers Need To Check Out At Least Four Reviews Before They Can Rely On A Business

4 reviews may be too few. Many people check out much more reviews to get a clear view of how the business is really doing. Do not depend on that fact alone.

Source: Brightlocal