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15% Of Buyers Do Not Trust Businesses Without Online Reviews
No trust indicates no interactions. 15 percent of prospective clients won't even consider doing business with a business they can't discover viewpoints about.
Source: Statuslabs
The Typical Review Word Count Has Actually Become 65% Shorter Since 2010
Lately reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is equivalent to that of tweet on twitter.
Source: Review Trackers
74% Of Local Companies Have At A Minimum, 1 Google Review
A single review is far from adequate to enhance your site's SERP ranking.
Taking a look at online scores statistics, we learnt that a business requires to have approximately 40 reviews before customers "Award" it with a star.
Source: Brightlocal
More Than Four Negative Reviews About A Company Or Product May Decrease Sales By 70%
One negative review is enough for 35% of a website's visitors to decide not to buy. 3 negative reviews can cost a business 59% fewer sales.
Of course, they can be compensated by the sheer number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
A Lone Business Review Can Raise Its Conversions By 10 Percent
Online review statistics show user-generated material can do miracles in terms of conversions.
A single review can have a huge impact on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can offer a mind-blowing 44 percent increase.
Source: RevLocal
American Shoppers Regard "Product Performance" To Be The Most Useful Detail In Product Reviews
When people check out reviews, they concentrate on different elements of the shopping experience. But according to online review stats, 60% of them are most thinking about the item's performance.
Client satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of American consumers.
Source: Statista
30% Of Consumers Feel Comfortable With A Business Which Answers Online Reviews
Communicating with your customers develops trust. Even something as simple as responding to their reviews and remarks can make them feel appreciated.
As you might anticipate, customers who feel this way are going to spend more cash with a company.
Source: Statuslabs
88% Of Executives Regard Reputation Risk As A Top Business Problem
Reputation management statistics show a business's reputation does not affect simply the consumers. Potential team members also take a look at ratings and take a look at reviews.
Source: Deloitte
Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of US Clients
24% of US consumers consider reviews as 'extremely influential'.
To highlight the importance of online reviews and ratings, did you understand that 81% of consumers will pay more for a product with reviews and those very same customers are likewise willing to accept slower shipping times for such items.
Source: Turntonetworks
Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process
Let's say you want to buy a new vehicle and there are several models which fit your criteria. How do you choose the best one for you? Well, you read online reviews.
With the help of other consumers, you quickly select one that works for you. That's how positive reviews transform customers into consumers.
Source: Consumer Affairs
A Lot Of Local Businesses Have Approximately 39 Google Reviews
People like to share their experience after they've gone to a vendor. Online review trends reveal individuals choose to comment if they had a favorable experience, instead of a mediocre or negative one.
Source: Brightlocal
89% Of Customers Review A Companies Reactions To Reviews
Not only do a lot of shoppers read the review replies, 30% of them hold them in high regard. Almost 96% read the responses to their own reviews.
Source: Brightlocal
Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions
Facebook is presently the most popular social network which can also influence our buying decisions.
According to social reviews data, Facebook impacts over half of users' purchase decisions.
If it has positive reviews, Facebook reviews stats reveal that four out of 5 users are likely to trust a local business.
Source: RevLocal
Clients Reading Reviews On A Mobile Device Are 127 Percent More Likely To Buy Than Desktop Users
Mobile users prefer to get things done faster. Therefore, purchasing decisions are made quickly.
Online reviews are undoubtedly convincing, yet marketers haven't necessarily come to appreciate the power of them.
Source: Martech Zone
83% Of All Younger Customers Were Asked To Leave A Review Recently
Of those asked, 80% of customers did leave a review. Overall, companies have actually asked 66% of all customers to submit a review on their company.
Source: Brightlocal
77% Of Buyers Don't Trust Reviews That Are Older Than Three Months
Consumers don't care how great your service or product was in the past. Part of why online reviews matter is because they are fresh and relevant.
Consumers know businesses lose their touch all the time, which is why most of them find older reviews irrelevant.
It is for this reason that businesses need to be continuously requesting reviews.
Source: Statuslabs
95% Of Unhappy Consumers Will Return To A Company If A Company Deals With Issues Quickly And Efficiently
Consumers do not anticipate you to be perfect. When things go wrong, they do anticipate you to deal with things. If there's nothing else a business can do to fix a problem, a simple coupon can say "We are sorry" in a more attractive way.
Source: SocialMediaToday