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United States Buyers Regard "Product Performance" To Be The Most Valuable Info In Product Reviews
When people check out reviews, they focus on various aspects of the shopping experience. But according to online review stats, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality with time are the next few considerations for more than 50% of American clients.
Source: Statista
Reviews Published On Twitter Can Help Boost Sales By 6.46%
Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
60% Of Customers Check Out Blog And Social Media Network Reviews On Their Mobile Phones Before Shopping
In-store shopping is affected significantly by blogs and reviews on social networks. With men being two times as likely to be influenced than ladies.
Reviews and score statistics show individuals value the viewpoint of peers more than any other material.
Source: Collective Bias
70% Of Consumers Need To Check Out A Minimum Of 4 Reviews Before They Can Trust A Business
4 reviews may be too few. Most people read much more reviews to get a clear view of how business is in fact doing. Don't depend on that figure alone.
Source: Brightlocal
Reviews Are The Third Most Influential Ranking Element For Google's Local 3 Pack
Review signals (amount, variety, etc.) account for 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
83% Of Customers Don't Rely On Advertising
The conventional channels to reach customers aren't as prominent as they utilized to be. The majority of users who no longer trust advertisements pick to take note of customers' suggestions online.
Source: Statuslabs
74 Percent Of Local Businesses Have At A Minimum, One Google Review
A single review is far from sufficient to improve your website's SERP ranking.
Looking at online ratings data, we found out that a company needs to have approximately 40 reviews before customers "Award" it with a star.
Source: Brightlocal
15 Percent Of Consumers Don't Trust Businesses Without Having Online Reviews
No trust indicates no interactions. 15 percent of possible customers will not even consider working with a company they can't find viewpoints about.
Source: Statuslabs
If A Company Makes An Effort To Solve Issues Rapidly And Efficiently, 95% Of Dissatisfied Clients Will Return To A Business
Clients don't expect you to be perfect. When things go wrong, they do anticipate you to remedy things. If there's absolutely nothing else a company can do to resolve a problem, a simple coupon can say "We're sorry" in a more appealing way.
Source: SocialMediaToday
89% Of Customers Review A Businesses Replies To Reviews
Not only do the majority of individuals check out the review replies, 30% of them hold them in high regard. Practically 96% read the responses to their own reviews.
Source: Brightlocal
53 Percent Of Americans Consider Product Reviews And Scores As The Most Vital Part Of Online Shopping.
Today's consumers are wary and desire the very best bang for their dollar. It's no surprise that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista