89% Of Shoppers Like To Read Reviews Using Their Smartphones

Be it through an app or a mobile internet browser, people choose to read reviews on their phones.

Source: Statista

Favorable Reviews Encourage 68 Percent Of Consumers To Choose A Local Business

Considering that the large bulk of consumers check out reviews, you would want yours to be appealing to new consumers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

90% Of Visitors Need Less Than 10 Reviews To Form A Viewpoint About A Business

You know what people say about impressions, right?

Users get their first impression of your businesses through reviews. Generally through less than 10 of them.

If you do not have reviews on your website, think about asking your visitors to write one.

Source: Martech Zone

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of USA Customers

24% of US buyers consider reviews as 'very influential'.

To illustrate the significance of online reviews and scores, did you understand that 81 percent of consumers will pay more for a product with reviews and those same consumers are also willing to accept slower shipping times for such products.

Source: Turntonetworks

Due To The Fact That They Desire To Buy A Product Or A Service And Want To Get The Facts About The Businesses Products And Services, 82% Of Consumers Check Out Review Websites.

Review sites are locations that people go to get the truth about a service, item or business. Users come because they have already formed a buying decision. The majority of them (89 percent) buy within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

A Lot Of Popular Products Have A Typical Score Of 4.2 To 4.7

You can't make everyone pleased, which is why perfect 5 star scores are suspicious. Someone always has a bit of a gripe. That's why it is unnatural to get perfect 5 star scores. Often a lower score really helps your overall score.

According to consumer rating stats, conversion rates begin to decrease as scores rise above 4.7.

Source: Spiegel Research Center

If A Business Deals With Issues Rapidly And Effectively, 95% Of Unsatisfied Clients Will Return To A Business

Clients do not expect you to be perfect. They do expect you to remedy things when they go wrong. If there's nothing else a business can do to deal with a problem, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

53% Of Americans Consider Item Reviews And Rankings As The Most Crucial Part Of Online Shopping.

Today's consumers are smart and want the very best bang for their buck. It's no surprise that they consider reading reviews as a huge part of the purchasing decision.

Source: Statista

15 Percent Of Customers Don't Trust Businesses Without Having Online Reviews

No trust indicates no interactions. 15% of potential clients will not even think about working with a business they can't discover opinions about.

Source: Statuslabs

A Lot Of Local Businesses Have An Average Of 39 Google Reviews

People like to share their experience after they've visited a supplier. Online review trends show individuals choose to comment if they had a favorable experience, rather than a unfavorable or average one.

Source: Brightlocal

70% Of Customers Need To Read At Least 4 Reviews Before They Can Trust A Business

Four reviews may be too few. The majority of people read much more reviews to get a clear view of how the business is actually doing. Do not depend upon that statistic alone.

Source: Brightlocal

Only 6 Percent Of Consumers Don't Rely On Customer Reviews At All

According to client review statistics, a whopping 19 percent of consumers always trust online reviews and never ever a make a purchase without checking out reviews first.

Source: Statista

67% Of Customers Report Reviews Are A "Extremely Crucial" Factor When Picking A Service Provider

When clients need to choose a service provider, reviews have an enormous influence on their decision.

Source: DemandGenReport

Clients Could Invest 31 Percent More With A Business That Has Excellent Reviews

Pay attention to this fact. The better other users describe your product and services, the more cash you can charge and consumer review stats show us exactly just how much more.

Source: Martech Zone

A One Star Increase In Score Can Lead To A 5% To 9% Increase In Business Profits

Businesses that treat clients well generally prosper, review websites help ensure of that.

Source: Statuslabs