91 Percent Of Millennials Trust Online Reviews As Much As Loved Ones

Online review statistics place customers' reviews as the most reliable source of suggestions. Online reviews generally bring the exact same weight as guidance from friends and family.

Source: Brightlocal

Just 44% Of Local Companies Have Claimed Their Google My Business Listing

That's 56% of your competitors that aren't taking advantage of their listing.

While business listings on the significant review platforms are complimentary, a remarkably low number of companies in fact make use of them.

Although we now know why consumer reviews are so effective, a lot of businesses apparently don't.

Source: LsaInsider

61% Of Local Businesses Have An Average Score Of 4 Or 5 Stars

Typically two thirds of businesses have excellent and awesome ratings. Only 5% of businesses have a ranking listed below 3 stars.

Source: Brightlocal

70% Of Consumers Need To Read At Least 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. Most people check out many more reviews to get a better idea of how business is in fact doing. Don't depend on that figure alone.

Source: Brightlocal

88% Of Executives Consider Reputation Risk As A Leading Business Concern

Reputation management stats indicate a company's reputation does not affect just the consumers. Potential employees also look at scores and read reviews.

Source: Deloitte

Consumer Reviews On Items Are Relied On Practically 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples viewpoints before they ever trust what the maker states. The reason, manufacturers' descriptions are essentially advertisements.

Source: Martech Zone

72 Percent Of Customers Won't Take Action Unless They Read Some Reviews

No matter how alluring your marketing is, you still require customer reviews. There is no other way around it. Consumers are still going to hear you out, however they rely on other individuals more.

Source: My Testimonial Engine

53% Of Customers Expect Companies To Reply Within A Week To Negative Reviews

Online review statistics clarify that 63% of client reviews remain without a reply. That's too bad, because those companies are losing customers that way.

Source: Review Trackers

The Majority Of Consumers Aged 25-34 Posted Reviews

According to Statista, the younger generations are surprisingly the more vocal ones.

Source: Statista

Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of US Customers

24% of US buyers consider reviews as 'extremely influential'.

To illustrate the importance of online reviews and ratings, did you know that 81 percent of customers will pay more for a product with reviews and those exact same customers are also willing to accept slower shipping times for such items.

Source: Turntonetworks

67% Of Customers Claim Reviews Are A "Extremely Important" Factor When Picking A Service Provider

Reviews have an enormous impact on their decision when customers have to select a solution provider.

Source: DemandGenReport

Visitors Reading Reviews On A Mobile Phone Are 127 Percent Most Likely To Purchase Than Desktop Users

Mobile users choose to get things done quicker. Purchasing choices are made quickly.

Online reviews are certainly convincing, yet marketers haven't necessarily come to appreciate the power of them.

Source: Martech Zone

Reviews Shared On Twitter Can Boost Revenues By 6.46%

Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

83% Of All Young Shoppers Were Asked To Post A Review Recently

Of those asked, 80% of clients did give a review. Overall, businesses have actually asked 66% of all consumers to give a review on their business.

Source: Brightlocal

If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Won't Utilize An Organisation

This stat is one of many that show the importance of online rankings. Now that news of customer fulfillment travels this quick, keeping your consumers delighted is more vital than ever.

57 percent of consumers have actually looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.

Moreover, 11 percent looked just for businesses with a best five star rating.

Source: Brightlocal

91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of businesses question the integrity of online reviews. However, they understand the enormous impact user scores have on their business. Undesirable customer or employee reviews can affect 90% of job seekers.

Source: Career Arc