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This Is What Your Customer Receives
83% Of Customers Don't Trust Advertising
The traditional channels to reach clients aren't as influential as they used to be. A lot of users who no longer trust ads choose to take notice of customers' suggestions online.
Source: Statuslabs
More Than Half Of Clients Aged 25 To 34 Posted Reviews
According to Statista, the more youthful generations are purportedly the more opinionated ones.
Source: Statista
The Typical Review Word Count Has Become 65% Shorter Since 2010
Recently reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is comparable to that of a twitter tweet.
Source: Review Trackers
61% Of Local Businesses Have A Typical Ranking Of 4 To 5 Stars
Generally 2 out of 3 companies have excellent and great ratings. Just 5% of companies have a rating listed below 3 stars.
Source: Brightlocal
Majority Of Consumers Will Not Use An Organisation If It Has Less Than A 4 Star Ranking
This stat is one of many that highlight the significance of online ratings. Now that news of customer fulfillment travels this quick, keeping your clients pleased is more important than ever.
57% of consumers have searched for business with more than four stars in 2018, which is up from 48 percent in 2017.
Furthermore, 11 percent looked only for companies with a best five star ranking.
Source: Brightlocal
91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of businesses question the integrity of online reviews. However, they recognize the massive effect user rankings have on their business. Undesirable customer or employee reviews can influence 90% of job seekers.
Source: Career Arc
Facebook Reviews Affect More Than 50 Percent Of Customers' Purchasing Decisions
Facebook is presently the most popular social media which can also influence our purchasing decisions.
According to social media reviews data, Facebook impacts more than half of users' purchase decisions.
If it has favorable reviews, Facebook reviews statistics expose that four out of 5 users are likely to rely on a local business.
Source: RevLocal
86 Percent Of Customers Would Consider Composing A Review For A Business
Your consumers are your most valuable resource, and it's not just because of the money they spend at your business. If you provide a great experience, they will be willing to share it.
Source: Brightlocal
63.6% Of Customers Check Out Google To Read Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) behind.
When it comes to trust, these online review statistics show the general popularity of a website can just go so far.
Source: Review Trackers
Only 6% Of Consumers Don't Rely On Consumer Reviews At All
According to customer review stats, a whopping 19 percent of customers constantly rely on online reviews and never ever a make a purchase without reading reviews first.
Source: Statista
Customers Could Invest 31 Percent More With A Business That Has Excellent Reviews
Focus on this statistic. The more detailed other users describe your services or product, the more money you can charge and customer review statistics reveal to us precisely just how much more.
Source: Martech Zone