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91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of businesses question the integrity of online reviews. Nonetheless, they recognize the enormous effect user ratings have on their business. Unfavorable client or employee reviews can influence 90% of job seekers.
Source: Career Arc
83% Of All Young Clients Were Asked To Give A Review Recently
Of those asked, 80% of consumers did post a review. In general, companies have asked 66% of all customers to post a review on their business.
Source: Brightlocal
If It Has Negative Reviews As Well, 52% Of Customers Trust An Item More
We already discussed the positive and negative reviews and their effect on customers. However, all products have their faults, it raises red flags that maybe the reviews are phony if all of a products reviews are favorable. Consumers anticipate to see some unfavorable reviews.
Source: Capterra
Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of United States Clients
24% of US shoppers consider reviews as 'exceptionally influential'.
To show the value of online reviews and scores, did you understand that 81 percent of customers will pay more for a product with reviews and those exact same customers are likewise willing to accept slower shipping times for such products.
Source: Turntonetworks
Positive Reviews Encourage 68 Percent Of Consumers To Choose Local Businesses
Given that the vast majority of customers read reviews, you'd want yours to be appealing to brand-new consumers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
15% Of Consumers Do Not Trust Businesses Without Having Online Reviews
No trust suggests no interactions. 15% of possible customers won't even think about doing business with a company they can't find opinions about.
Source: Statuslabs
86 Percent Of Consumers Would Consider Composing A Review For A Business
Your consumers are your most valuable resource, and it's not only because of the money they invest at your business. They will be willing to share it if you provide them an excellent experience.
Source: Brightlocal
53% Of Customers Anticipate Companies To Answer Back Within A Week To Unfavorable Reviews
Online review statistics reveal that 63% of consumer reviews go on without a reply. That's regrettable, due to the fact that those companies are losing consumers that way.
Source: Review Trackers
98 Percent Of Yelp's Site Visitors Bought From A Business They Discovered On The Website
Normally, 142 million consumers check out Yelp each month. If you haven't claimed your complimentary Yelp business page, this is as great a time as any.
Source: RevLocal
71% Of Millennials Search Customer Reviews Of Expert Services
Majority of all people in need of a professional service turn to online reviews.
According to online reviews stats, 59% used online reviews to choose a doctor or a lawyer.
Younger people (age 18-35) are even more inclined to work with a professional based on online reviews. Only 19% of millennials will think about working with an attorney without any.
Source: Thomson Reuters
73 Percent Of Consumers Believe Consumer Reviews Are More Vital Than Star And Number Scores
Online review stats make it clear people aren't satisfied with ratings alone.
Customer reviews make the statistics appear more authentic which is what the potential clients are looking for. Almost a third of customers say written reviews are the only function that makes them think the websites' reviews are useful and pertinent.
Source: Fan and Fuel
91% Of Millennials Have Faith In Online Reviews As Much As Loved Ones
Online review statistics put consumers' reviews as the most reliable source of recommendations. Online reviews normally bring the very same weight as suggestions from loved ones.
Source: Brightlocal
74% Of Regional Companies Have At A Minimum, 1 Google Review
A single review is far from enough to enhance your website's SERP ranking.
Looking at online rankings statistics, we found out that a business needs to have approximately 40 reviews before people "Award" it with a star.
Source: Brightlocal
60% Of Customers Refer To Blog And Social Media Reviews On Their Mobile Phones Before Shopping
In-store purchasing is influenced substantially by blogs and reviews on social media. With males being twice as likely to be influenced than ladies.
Reviews and ranking data show individuals value the opinion of peers more than any other content.
Source: Collective Bias
Consumer Reviews On Products Are Trusted Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals opinions before they ever trust what the manufacturer states. The reason, producers' descriptions are essentially ads.
Source: Martech Zone