49 Percent Of Customers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Purchasing Decision

Customers value not just the quality or nature of the reviews, but they consider their quantity and recency also.

The share of consumers, who pay attention to the number of reviews is currently at 46 percent.

Source: Brightlocal

When Purchasing Home Electronic Devices, 88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor

Data reveal that reviews were more successful than TV ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

30% Of Consumers Feel Positive About A Business Which Reacts To Online Reviews

Keeping in touch with your consumers creates trust. Even something like responding to their comments and reviews can make them feel appreciated.

As you may expect, customers who feel this way are more willing to invest more cash with a company.

Source: Statuslabs

88% Of Executives View Reputation Risk As A Leading Business Issue

Reputation management stats show a business's reputation doesn't affect just the consumers. Prospective team members also take a look at ratings and take a look at reviews.

Source: Deloitte

Customer Reviews On Products Are Relied On Practically 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples opinions before they ever trust what the maker states. The reason, producers' descriptions are basically ads.

Source: Martech Zone

Over Half Of Shoppers Aged 25 To 34 Submitted Reviews

According to Statista, the younger generations are unsurprisingly the more vocal ones.

Source: Statista

Google Represents 57.5 Percent Of All Reviews Across The Globe

Google remains in the lead here, followed by Facebook as a far-off second.

Here are the online reviews distribution rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

71% Of Millennials Browse Customer Reviews Of Expert Services

Majority of all individuals in need of an expert service turn to online reviews.

According to online reviews data, 59% used online reviews to choose an attorney or a doctor.

Young people (age 18-35) are a lot more likely to employ an expert based on online reviews. Just 19% of millennials will think about hiring a lawyer without any.

Source: Thomson Reuters

Because They Want To Purchase A Product Or A Service And Want To Get The Facts About The Businesses Items And Services, 82% Of Customers Check Out Review Sites.

Review websites are places that people go to get the truth about a product, service or business . Due to the fact that they have currently formed a purchase decision, users come. The bulk of them (89%) buy within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

A Lot Of Best-selling Items Have A Typical Rating Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star ratings.

According to consumer rating stats, conversion rates begin to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

86% Of Customers Would Think About Writing A Review For A Business

Your clients are your most important resource, and it's not just because of the cash they spend at your business. They will be prepared to share it if you give them a good experience.

Source: Brightlocal

83% Of All Young Customers Were Invited To Post A Review Recently

Of those invited, 80% of consumers did post a review. In general, businesses have actually asked 66% of all customers to post a review on their company.

Source: Brightlocal

Just 6% Of Consumers Do Not Trust Customer Reviews At All

According to client review data, a whopping 19% of customers constantly trust online reviews and never a make a purchase without checking out reviews.

Source: Statista

95% Of Disappointed Consumers Will Return To A Company If A Company Takes Care Of Issues Quickly And Effectively

Consumers do not expect you to be perfect. They do expect you to fix things when they go wrong. If there is absolutely nothing else a business can do to fix a concern, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

If It Has Less Than A 4 Star Score, More Than Half Of Consumers Will Not Utilize An Organisation

This stat is one of lots of that show the importance of online rankings. Now that news of customer complete satisfaction travels this quick, keeping your consumers delighted is more vital than ever.

57 percent of customers have searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

Additionally, 11% looked just for organizations with a best five star rating.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Company

The star ranking is the first thing consumers see. Still, users take notice of other aspects as well, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of American consumers.

Source: Statista