90 Percent Of Users Need Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what people say about very first impressions?

Users get their first impression of your businesses through reviews. Normally through less than 10 of them.

Think about asking your visitors to compose one if you do not have reviews on your site.

Source: Martech Zone

Visitors Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done quicker. Buying choices are made rapidly.

Online reviews are certainly persuasive, yet marketers haven't always come to appreciate the power of them.

Source: Martech Zone

Online Product Reviews About An Item Can Improve Its Conversion Rate By More Than 270 Percent

User review stats show the purchase likelihood for an item with five reviews is 270% higher than the very same item without reviews.

Source: Spiegel Research Center

Many Best-selling Items Have An Average Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. Someone always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star scores. Sometimes a lower ranking in fact helps your overall score.

According to consumer rating stats, conversion rates begin to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

95% Of Unhappy Customers Will Go Back To A Company If A Company Takes Care Of Issues Quickly And Effectively

Customers do not anticipate you to be perfect. They do anticipate you to fix things when they go wrong. If there's absolutely nothing else a company can do to solve a concern, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

A One Star Boost In Ranking Can Lead To A 5% To 9% Boost In Business Income

Businesses that treat consumers fairly usually prosper, review websites help ensure of that.

Source: Statuslabs

73 Percent Of Customers Think Written Reviews Are More Important Than Star And Number Rankings

Online review statistics make it clear individuals aren't pleased with scores alone.

Client reviews make the statistics appear more authentic which is what the potential customers are searching for. Almost a 3rd of consumers state composed reviews are the only feature that makes them believe the websites' reviews are helpful and pertinent.

Source: Fan and Fuel

15% Of Visitors Do Not Trust Businesses Without Online Reviews

No trust means no interactions. 15% of prospective clients won't even consider working with a company they can't find opinions about.

Source: Statuslabs

When Purchasing Home Electronics, 88% Of Americans Declared That Product Reviews Were The Most Prominent Element

Statistics reveal that reviews were more successful than Television ads at 37%, social media at 23% and display ads at 49%.

Source: Statista

Online Reviews Impact 67.7% Of Consumer Purchasing Decisions

More than two-thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

Just 6 Percent Of Consumers Do Not Trust Consumer Reviews At All

According to customer review statistics, a whopping 19% of consumers always rely on online reviews and never a make a purchase without checking out reviews.

Source: Statista

98% Of Yelp's Site Visitors Purchased From A Business They Discovered On The Site

Usually, 142 million consumers check out Yelp monthly. If you have not claimed your free Yelp business page, this is as excellent a time as any.

Source: RevLocal

63.6 Percent Of Customers Visit Google To Look For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the end.

These online review stats reveal the basic appeal of a website can just go so far when it comes to trust.

Source: Review Trackers

53% Of Consumers Expect Businesses To Respond Within A Week To Negative Reviews

Online review stats prove that 63% of customer reviews go on without a response. That's too bad, because those businesses are losing customers that way.

Source: Review Trackers

70% Of Customers Prefer To Discover A Business By Means Of Short Articles And Reviews, Rather Than Advertisements

Ads are all well and good, but it deserves attempting a different approach also. Reviews are by far the best method to find the truth about a service or product.

Source: Statuslabs