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Negative Reviews Can Boost Conversion By As Much As 85%
It sounds insane, but negative reviews can be a positive force for users to devote more time on your website. According to online review statistics, people spend more than five times as long on a website when they read negative reviews.
More than two thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any unfavorable ones, an overwhelming 95% suspect censorship or faked reviews.
Source: Reevoo
86 Percent Of Consumers Would Consider Writing A Review For A Business
Your consumers are your most important resource, and it's not just because of the money they invest at your business. They will be ready to share it if you offer them a great experience.
Source: Brightlocal
Online Item Reviews About An Item Can Amplify Its Conversion Rate By A Staggering 270 Percent
User review statistics reveal the purchase likelihood for a product with 5 reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center
98 Percent Of Yelp's Site Visitors Bought From A Business They Found On The Site
Usually, 142 million consumers check out Yelp on a monthly basis. If you haven't claimed your complimentary Yelp business page, this is as excellent a time as any.
Source: RevLocal
82% Of Consumers Go To Review Websites Due To The Fact That They Want To Purchase A Product Or A Service And Want To Get The Facts About The Businesses Services And Products.
Users come due to the fact that they have already formed a purchase decision. The bulk of them (89 percent) purchase within a week of their visit.
Source: RevLocal
83 Percent Of Consumers Do Not Rely On Advertising
The conventional channels to reach consumers aren't as influential as they utilized to be. Many users who no longer trust ads pick to take note of customers' recommendations online.
Source: Statuslabs
30% Of Clients Feel Positive About A Business Which Reacts To Online Reviews
Staying connected with your consumers creates trust. Even something as simple as reacting to their reviews and remarks can make them feel valued.
As you may anticipate, clients who feel this way are ready to spend more cash with a business.
Source: Statuslabs
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of United States Customers
24% of US consumers consider reviews as 'incredibly influential'.
To highlight the value of online reviews and scores, did you understand that 81% of consumers will pay more for a product with reviews and those very same consumers are also ready to accept slower shipping times for such products.
Source: Turntonetworks
Many Popular Products Have A Typical Score Of 4.2 To 4.7
You can't make everybody delighted, which is why perfect 5 star scores are suspicious. Someone always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star ratings. In some cases a lower score actually helps your overall rating.
According to customer rating stats, conversion rates begin to decrease as ratings rise above 4.7.
Source: Spiegel Research Center
Over Half Of Individuals Aged 25-34 Posted Reviews
According to Statista, the younger generations are seemingly the more vocal ones.
Source: Statista
88% Of Americans Stated That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics
Statistics reveal that reviews were more successful than Television ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista