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A Lot Of Popular Items Have A Typical Rating Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star scores.
According to client rating stats, conversion rates begin to reduce as ratings rise above 4.7.
Source: Spiegel Research Center
73 Percent Of Consumers Think Consumer Reviews Are More Important Than Star And Number Rankings
Online review stats make it clear individuals aren't pleased with ratings alone.
Consumer reviews make the stats appear more genuine which is what the prospective clients are trying to find. Nearly a third of customers say written reviews are the only feature that makes them believe the websites' reviews are appropriate and helpful.
Source: Fan and Fuel
53% Of Customers Anticipate Companies To Reply Within A Week To Unfavorable Reviews
Online review stats show that 63% of customer reviews go on without a reply. That's too bad, because those companies are losing clients that way.
Source: Review Trackers
98 Percent Of Yelp's Site Visitors Bought From A Business They Found On The Site
Typically, 142 million consumers check out Yelp each month. This is as great a time as any if you have not declared your free Yelp business page.
Source: RevLocal
Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions
Facebook is currently the most popular social network which can likewise influence our purchasing decisions.
According to social reviews statistics, Facebook affects more than half of users' purchase choices.
If it has favorable reviews, Facebook reviews statistics reveal that four out of 5 users are likely to trust a local business.
Source: RevLocal
72 Percent Of Clients Won't Take Action Before They Check Out Some Reviews
Irrespective of how captivating your marketing is, you still require consumer reviews. There's no way around it. Customers are still ready to hear you out, however they trust other individuals more.
Source: My Testimonial Engine
89% Of Customers Review A Companies Replies To Reviews
Not only do a lot of customers read the review replies, 30% of them hold them in high regard. Nearly 96% read the feedback to their own reviews.
Source: Brightlocal
A Lot Of Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they have gone to a vendor. Online review trends show people prefer to comment if they had a positive experience, instead of a average or negative one.
Source: Brightlocal
Negative Reviews Can Boost Conversion By Up To 85 Percent
It sounds insane, however negative reviews can be a positive force for users to spend more time on your website. According to online review stats, individuals spend more than 5 times as long on a website when they read negative reviews.
When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. A frustrating 95% suspect censorship or fabricated reviews if there aren't any unfavorable ones.
Source: Reevoo
Google Accounts For 57.5 Percent Of All Reviews Throughout The World
Google is the clear winner as far as distribution goes, however they are not the only ones in the game.
Here are the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
70 Percent Of Consumers Prefer To Find Out About A Business Through Reviews And Articles, Instead Of Ads
Advertisements are all well and good, but it deserves trying a different approach as well. Reviews are by far the very best way to find the truth about a product or service.
Source: Statuslabs
90 Percent Of Individuals Require Less Than 10 Reviews To Form An Opinion About A Business
You know what people say about impressions, right?
Users get their first impression of your businesses through reviews. Generally through less than 10 of them.
Think about asking your visitors to write one if you don't have reviews on your website.
Source: Martech Zone
Just 44% Of Local Businesses Have Accepted Their Google My Business Listing
That's 56 percent of your competition that aren't making the most of their listing.
While business listings on the major review platforms are totally free, a remarkably low number of companies in fact utilize them.
Although we now know why consumer reviews are so powerful, many businesses apparently do not.
Source: LsaInsider
91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of businesses doubt the integrity of online reviews. However, they understand the massive impact user scores have on their business. Unfavorable customer or employee reviews can influence 90% of job seekers.
Source: Career Arc
30% Of Clients Feel Favorable To A Business Which Reacts To Online Reviews
Keeping in touch with your consumers establishes trust. Even something easy like responding to their reviews and remarks can make them feel valued.
As you might expect, customers who feel this way are ready to invest more money with a business.
Source: Statuslabs