More Than Four Negative Reviews About A Business Or Service Might Reduce Sales By 70%

One negative review is enough for 35 percent of a website's visitors to decide not to buy. 3 negative reviews can cost a business 59% less sales.

Obviously, they can be compensated by the large variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

When Buying Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Influential Factor

Data reveal that reviews were more successful than Television ads at 37%, social media at 23% and display ads at 49%.

Source: Statista

Since They Desire To Buy A Product Or A Service And Desire To Get The Facts About The Businesses Products And Services, 82% Of Customers Check Out Review Sites.

Review sites are locations that customers go to get the facts about a business, service or product . Users come due to the fact that they have already formed a buying decision. The bulk of them (89 percent) buy within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

89% Of Individuals Choose To Read Reviews On Their Cell Phones

Be it by means of an app or a mobile browser, most people choose to read reviews on their cell phones.

Source: Statista

If A Business Deals With Issues Rapidly And Effectively, 95% Of Dissatisfied Consumers Will Go Back To A Company

Clients do not expect you to be perfect. They do anticipate you to take care of things when they go wrong. If there's absolutely nothing else a business can do to fix a problem, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

88% Of Executives Consider Reputation Risk As A Leading Business Problem

Reputation management stats suggest a company's reputation does not impact simply the consumers. Prospective team members likewise look at rankings and read reviews.

Source: Deloitte

US Consumers Regard "Product Performance" To Be The Most Valuable Detail In Product Reviews

When people read reviews, they focus on various elements of the shopping experience. However according to online review statistics, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of American clients.

Source: Statista

A One Star Increase In Score Can Lead To A 5% To 9% Increase In Business Revenue

Businesses that treat clients fairly typically succeed, review sites help make certain of that.

Source: Statuslabs

Software Application Reviews Influence Over 98% Of All Buyers

18% of software application purchasers consider reviews to be an important factor in the purchase process. Software application reviews have no effect whatsoever on just 2 percent of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of businesses doubt the integrity of online reviews. Nonetheless, they recognize the huge effect user ratings have on their business. Unfavorable customer or employee reviews can affect 90% of job seekers.

Source: Career Arc

The Typical Review Word Count Has Actually Become 65% Much Shorter Since 2010

These days reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is similar to that of a tweet.

Source: Review Trackers

Just 6 Percent Of Consumers Don't Rely On Customer Reviews At All

According to consumer review data, a tremendous 19 percent of consumers always trust online reviews and never a make a purchase without reading reviews first.

Source: Statista

Over Half Of People Aged 25 To 34 Submitted Reviews

According to Statista, the more youthful generations are unsurprisingly the more vocal ones.

Source: Statista

Visitors Reading Reviews On A Mobile Device Are 127 Percent More Likely To Buy Than Desktop Users

Mobile users choose to get things done faster. Buying decisions are made rapidly.

Online reviews are obviously convincing, yet online marketers have not necessarily come to value the power of them.

Source: Martech Zone