71% Of Millennials Browse Customer Reviews Of Professional Services

Majority of all people in need of an expert service turn to online reviews.

According to online reviews statistics, 59% utilized online reviews to pick an attorney or a physician.

Young people (age 18-35) are even more likely to employ an expert based on online reviews. Only 19% of millennials will think about working with a legal representative without any.

Source: Thomson Reuters

Consumer Reviews On Items Are Trusted Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples viewpoints before they ever trust what the producer says. The reason, makers' descriptions are basically ads.

Source: Martech Zone

Reviews Published On Twitter Can Increase Revenues By 6.46 Percent

Online review data reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

73 Percent Of Consumers Think Client Reviews Are More Important Than Star And Number Rankings

Online review statistics make it clear people aren't pleased with ratings alone.

Customer reviews make the stats appear more authentic which is what the potential consumers are searching for. Nearly a third of customers say written reviews are the only feature that makes them believe the sites' reviews are appropriate and useful.

Source: Fan and Fuel

98 Percent Of Yelp's Browsers Purchased From A Business They Found On The Site

Typically, 142 million consumers check out Yelp every month. This is as excellent a time as any if you haven't claimed your totally free Yelp business page.

Source: RevLocal

Facebook Reviews Impact More Than 50 Percent Of Customers' Purchasing Decisions

Facebook is currently the most popular social media which can also influence our purchasing decisions.

According to social reviews data, Facebook impacts over half of users' purchase choices.

Facebook reviews statistics expose that 4 out of five users are more likely to rely on a local business if it has positive reviews.

Source: RevLocal

Fifty Percent Of All Of The Millennial's "Always" Read Online Reviews For Companies

More youthful individuals understand the value of being informed. User-generated material has an indisputable influence on consumers.

They will recognize what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older individuals are different though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Organization

The star ranking is the first thing customers see. Still, users take note of other aspects as well, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a third of United States customers.

Source: Statista

The Typical Review Length Has Actually Become 65% Shorter Since 2010

At the present time reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is typical to that of a tweet.

Source: Review Trackers

89% Of Consumers Want To Read Reviews On Their Smart Devices

Be it via an app or a mobile browser, customers choose to read reviews on their phones.

Source: Statista

53% Of Americans Consider Product Reviews And Rankings As The Most Important Part Of The Online Shopping Experience In 2018.

Today's consumers are wary and desire the very best bang for their buck. It's no wonder that they consider checking out reviews as a big part of the purchasing decision.

Source: Statista

Google Represents 57.5 Percent Of All Reviews Around The Globe

As can be expected, Google remains in the lead, followed by Facebook, TripAdvisor and others.

Here's the online reviews distribution rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

77% Of Customers Do Not Rely On Reviews That Are Older Than Three Months

Customers don't care how great your service or product was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.

Customers understand businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.

It is for this reason that businesses ought to be constantly requesting reviews.

Source: Statuslabs

Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of American Consumers

24% of US buyers consider reviews as 'extremely influential'.

To show the significance of online reviews and ratings, did you know that 81 percent of customers will pay more for a product with reviews and those very same customers are likewise willing to accept slower shipping times for such products.

Source: Turntonetworks