Positive Reviews Encourage 68 Percent Of Customers To Use Local Businesses

Considering that the huge majority of customers check out reviews, you would want yours to be appealing to new consumers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process

Let's say you want to buy a brand-new car and there are numerous models which fit your criteria. How do you choose the very best one for you? Well, you read reviews.

With the help of other customers, you quickly decide on a model that works for you. That's how positive reviews convert customers into clients.

Source: Consumer Affairs

77% Of Clients Would Undoubtedly Submit A Review If They Were Asked

More than a 35% would post a review to educate others about their client encounter and 24% would certainly direct their review to the company itself.

Over a 26% would want to give a review to help other individuals with their choice making process.

Source: Podium

Just 6 Percent Of Consumers Don't Rely On Consumer Reviews At All

According to customer review stats, a whopping 19% of consumers always trust online reviews and never ever a buy without reading reviews first.

Source: Statista

64 Percent Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who read customer reviews, concur that it increases their purchasing confidence.

Organizations use the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Fifty Percent Of All Millennial's "Always" Read Online Reviews For Businesses

Younger individuals understand the value of being informed. User-generated material has an unassailable effect on customers.

They will understand what they've been missing out on if businesses stop to consider the power of client reviews over millennials. Older people are different though, only 6% of people aged 55 or older check out reviews.

Source: Brightlocal

86 Percent Of Consumers Would Consider Writing A Review For A Business

Your customers are your most valuable resource, and it's not only because of the money they spend at your business. They will be willing to share it if you offer them an excellent experience.

Source: Brightlocal

Software Reviews Influence Over 98% Of All Buyers

18 percent of software buyers consider reviews to be an important factor in the purchase procedure. Software application reviews have no impact whatsoever on only 2 percent of customers. Two thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

15 Percent Of Users Don't Trust Businesses Without Having Online Reviews

No trust suggests no interactions. 15 percent of prospective customers won't even think about doing business with a business they can't find viewpoints about.

Source: Statuslabs

89% Of Consumers Read A Companies Feedback To Reviews

Not only do the majority of shoppers read the review replies, 30% of them highly value them. Practically 96% read the reactions to their own reviews.

Source: Brightlocal

More Than Four Negative Reviews About A Company Or Service May Reduce Sales By 70 Percent

One negative review suffices for 35% of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59% less sales.

Obviously, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone