A One Star Increase In Ranking Can Lead To A 5% To 9% Increase In Business Profits

Businesses that treat customers fairly normally prosper, review sites help make certain of that.

Source: Statuslabs

A Lot Of Local Businesses Have An Average Of 39 Google Reviews

Individuals like to share their experience after they have gone to a vendor. Online review trends reveal people choose to comment if they had a positive experience, instead of a average or unfavorable one.

Source: Brightlocal

89% Of Clients Read A Businesses Responses To Reviews

Not only do a lot of individuals read the review replies, 30% of them highly value them. Practically 96% read the replies to their own reviews.

Source: Brightlocal

73% Of Customers Think Customer Reviews Are More Important Than Star And Number Scores

Online review statistics make it clear individuals aren't pleased with ratings alone.

Written reviews make the stats appear more authentic which is what the potential customers are searching for. Nearly a third of customers state composed reviews are the only feature that makes them think the sites' reviews are relevant and useful.

Source: Fan and Fuel

Online Reviews Impact 67.7% Of Consumer Buying Decisions

More than two-thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

Software Application Reviews Impact Over 98 Percent Of All Purchasers

18 percent of software application buyers consider reviews to be a vital factor in the purchase procedure. Software reviews have no effect whatsoever on only 2% of consumers. Two thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

Just 6 Percent Of Consumers Do Not Trust Client Reviews At All

According to customer review data, a tremendous 19% of consumers constantly rely on online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

90% Of Site Visitors Require Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what individuals say about very first impressions?

Users get their first impression of your businesses through reviews. Normally through less than 10 of them.

If you don't have reviews on your website, consider asking your visitors to write one.

Source: Martech Zone

Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process

Let's say you wish to buy a brand-new vehicle and there are a number of models which fit your requirements. How do you select the best one for you? Well, you read the reviews.

With the help of other people, you quickly select one that works for you. That's how positive reviews convert customers into clients.

Source: Consumer Affairs

Since They Desire To Purchase A Service Or A Product And Desire To Get The Facts About The Businesses Items And Services, 82 Percent Of Consumers Check Out Review Websites.

Users come due to the fact that they have currently formed a purchase decision. The majority of them (89 percent) buy within a week of their visit.

Source: RevLocal

Positive Reviews Encourage 68 Percent Of Customers To Choose A Local Business

Given that the large majority of customers read reviews, you'd want yours to be appealing to new customers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

89% Of Individuals Like To Read Reviews Using Their Mobile Phones

Be it via an app or a mobile web browser, consumers choose to read reviews on their mobile phones.

Source: Statista

60% Of Customers Refer To Blog And Social Media Reviews On Their Mobile Phones Before Shopping

In-store purchasing is influenced substantially by blogs and reviews on social media. With men being two times as likely to be affected than women.

Reviews and ranking stats reveal people value the viewpoint of peers more than any other content.

Source: Collective Bias

Most Best Selling Products Have A Typical Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star scores.

According to customer rating stats, conversion rates start to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

53% Of Consumers Anticipate Companies To Answer Back Within A Week To Negative Reviews

Online review statistics clarify that 63% of consumer reviews stay without a response. That's too bad, since those businesses are losing clients that way.

Source: Review Trackers

61% Of Local Businesses Have An Average Rating Of 4 Or 5 Stars

Typically 2 out of 3 companies have excellent and awesome ratings. Only 5% of companies have a score below three stars.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Company

The star rating is the first thing customers see. Still, users take notice of other aspects as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of American consumers.

Source: Statista