71% Of Millennials Browse Customer Reviews Of Professional Services

More than half of all individuals in need of an expert service turn to online reviews.

According to online reviews data, 59% used online reviews to select a medical professional or a legal representative.

Younger people (age 18-35) are even more inclined to hire a professional based on online reviews. Just 19% of millennials will consider hiring an attorney without any.

Source: Thomson Reuters

74 Percent Of Local Businesses Have At Least One Google Review

A single review is far from adequate to improve your site's SERP ranking.

Taking a look at online ratings statistics, we learnt that a company requires to have approximately 40 reviews before buyers "Award" it with a star.

Source: Brightlocal

Due To The Fact That They Want To Purchase A Service Or A Product And Want To Get The Truth About The Businesses Items And Services, 82% Of Consumers Go To Review Websites.

Review websites are places that people go to get the facts about a service, product or business. Users come due to the fact that they have already formed a buying decision. The bulk of them (89%) buy within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

61 Percent Of Local Businesses Have A Typical Score Of 4 To 5 Stars

Generally two-thirds of businesses have excellent and outstanding rankings. Just 5% of businesses have a rating below three stars.

Source: Brightlocal

Fifty Percent Of All Of The Millennial's "Always" Read Online Reviews For Businesses

More youthful people understand the worth of being informed. User-generated material has an indisputable impact on customers.

If businesses think of the power of client reviews over millennials, they will realize what they've been losing out on. Older individuals are various though, only 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

95% Of Unsatisfied Consumers Will Return To A Company If A Company Makes An Effort To Solve Issues Quickly And Efficiently

Consumers don't expect you to be perfect. When things go wrong, they do expect you to remedy things. If there is nothing else a company can do to solve a concern, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

70 Percent Of Consumers Prefer To Learn About A Business Through Reviews And Short Articles, Instead Of Advertisements

Advertisements are all well and good, however it deserves trying a different approach too. Reviews are without a doubt the best way to find the truth about a service or product.

Source: Statuslabs

Facebook Reviews Impact More Than 50 Percent Of Customers' Purchasing Decisions

Facebook is presently the most popular social media which can likewise affect our purchasing preferences.

According to social media reviews data, Facebook impacts more than half of users' purchase decisions.

If it has favorable reviews, Facebook reviews statistics reveal that four out of five users are likely to trust a local business.

Source: RevLocal

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of companies doubt the integrity of online reviews. However, they recognize the huge impact user rankings have on their business. Unfavorable client or staff member reviews can influence 90% of job seekers.

Source: Career Arc

98 Percent Of Yelp's Browsers Bought From A Business They Discovered On The Site

Generally, 142 million consumers go to Yelp monthly. If you haven't declared your totally free Yelp business page, this is as good a time as any.

Source: RevLocal

Buyers Reading Reviews On A Mobile Device Are 127% Most Likely To Purchase Than Desktop Users

Mobile users prefer to get things done quicker. Therefore, buying choices are made rapidly.

Online reviews are certainly convincing, yet online marketers have not necessarily come to appreciate the power of them.

Source: Martech Zone

63.6 Percent Of Customers Check Out Google To Read Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) behind.

When it comes to trust, these online review stats reveal the general popularity of a site can just go so far.

Source: Review Trackers

Most Popular Items Have A Typical Ranking Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star scores.

According to customer rating statistics, conversion rates begin to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

67% Of Customers Claim That Reviews Are A "Extremely Crucial" Factor When Picking A Service Provider

When consumers need to pick a service provider, reviews have a massive effect on their decision.

Source: DemandGenReport

15 Percent Of Customers Don't Trust Businesses Without Online Reviews

No trust implies no interactions. 15 percent of prospective consumers won't even think about doing business with a company they can't discover viewpoints about.

Source: Statuslabs