98 Percent Of Yelp's Browsers Purchased From A Business They Found On The Site

Generally, 142 million customers check out Yelp on a monthly basis. If you haven't claimed your complimentary Yelp business page, this is as good a time as any.

Source: RevLocal

Majority Of Customers Won't Use A Service If It Has Less Than A 4 Star Rating

This stat is among lots of that show the significance of online rankings. Now that news of consumer satisfaction travels this quick, keeping your consumers happy is more crucial than ever.

57 percent of customers have searched for business with more than four stars in 2018, which is up from 48% in 2017.

11 percent looked just for organizations with a perfect five star rating.

Source: Brightlocal

Customers Could Invest 31 Percent More With A Business That Has Excellent Reviews

Focus on this fact. The more detailed other users explain your product or service, the more money you can charge and consumer review statistics reveal to us exactly how much more.

Source: Martech Zone

Reviews Published On Twitter Can Help Boost Revenues By 6.46 Percent

Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

73 Percent Of Consumers Think Customer Reviews Are More Crucial Than Star And Number Rankings

Online review data make it clear people aren't pleased with scores alone.

Customer reviews make the statistics appear more genuine which is what the prospective clients are looking for. Nearly a third of consumers state written reviews are the only function that makes them think the websites' reviews are pertinent and useful.

Source: Fan and Fuel

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of American Consumers

24% of US shoppers consider reviews as 'exceptionally influential'.

To illustrate the value of online reviews and ratings, did you understand that 81% of consumers will pay more for an item with reviews and those very same customers are also ready to accept slower shipping times for such items.

Source: Turntonetworks

95 Percent Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers. 59% of all travelers report that they check out reviews 'always' or 'extremely often'.

Source: Trust You

Google Represents 57.5 Percent Of All Reviews World Wide

Google is the clear winner as far as distribution goes, but they are not the only ones in the game.

Here are the online reviews distribution rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions

Facebook is presently the most popular social network which can also affect our purchasing preferences.

According to social media reviews stats, Facebook affects more than half of users' purchase choices.

If it has positive reviews, Facebook reviews stats expose that 4 out of five users are most likely to rely on a local business.

Source: RevLocal

53% Of Customers Anticipate Companies To Respond Within A Week To Negative Reviews

Online review stats clarify that 63% of client reviews remain without a reaction. That's too bad, due to the fact that those businesses are losing customers that way.

Source: Review Trackers

49% Of Customers Consider The Quantity Of Online Reviews As A Vital Factor In Their Purchasing Decision

Customers value not just the quality or nature of the reviews, however they consider their quantity and recency as well.

The share of clients, who take note of the variety of reviews is presently at 46 percent.

Source: Brightlocal

95% Of Unsatisfied Customers Will Return To A Company If A Company Takes Care Of Problems Quickly And Efficiently

Consumers don't anticipate you to be perfect. They do expect you to remedy things when they go wrong. If there is absolutely nothing else a business can do to resolve a problem, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

60% Of Customers Consult Blog And Social Network Reviews On Their Mobile Devices Before Shopping

In-store shopping is affected significantly by blogs and reviews on social networks. With men being two times as likely to be affected than women.

Reviews and score data reveal individuals value the viewpoint of peers more than any other material.

Source: Collective Bias