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The Typical Review Length Has Actually Gotten 65% Shorter Since 2010
In recent years reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is similar to that of a tweet.
Source: Review Trackers
83% Of All Young Customers Were Invited To Give A Review Recently
Of those asked, 80% of clients did submit a review. Overall, companies have actually asked 66% of all clients to give a review on their business.
Source: Brightlocal
74 Percent Of Regional Businesses Have At Least One Google Review
One review is far from sufficient to improve your site's SERP ranking.
Taking a look at online ratings data, we learnt that a company requires to have at least 40 reviews before consumers "Award" it with a star.
Source: Brightlocal
15 Percent Of Clients Don't Trust Businesses Without Online Reviews
No trust indicates no interactions. 15% of potential clients will not even think about doing business with a business they can't discover opinions about.
Source: Statuslabs
95% Of Dissatisfied Consumers Will Go Back To A Business If A Business Takes Care Of Problems Rapidly And Effectively
Customers don't anticipate you to be perfect. They do expect you to deal with things when they go wrong. If there's nothing else a business can do to solve a problem, a simple coupon can say "We are sorry" in a more enticing way.
Source: SocialMediaToday
88% Of Executives Regard Reputation Risk As A Leading Business Issue
Reputation management stats suggest a company's reputation doesn't affect just the consumers. Prospective team members also look at ratings and take a look at reviews.
Source: Deloitte
Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Buying Process
Let's say you want to purchase a new automobile and there are numerous models which fit your requirements. How do you pick the very best one for you? Well, you read online reviews.
With the help of other customers, you quickly choose a model that works for you. That's how favorable reviews convert consumers into customers.
Source: Consumer Affairs
91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of businesses doubt the integrity of online reviews. However, they realize the massive effect user scores have on their business. Undesirable client or staff member reviews can influence 90% of job seekers.
Source: Career Arc
Google Accounts For 57.5 Percent Of All Reviews Across The World
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
These are the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
Only 44 Percent Of Local Businesses Have Actually Accepted Their Google My Business Listing
That's 56 percent of your competitors that aren't benefiting from their listing.
While business listings on the significant review platforms are complimentary, a surprisingly low number of companies really use them.
Although we now know why customer reviews are so powerful, many businesses apparently do not.
Source: LsaInsider
Consumers Might Invest 31 Percent More With A Business That Has Fantastic Reviews
Take notice of this fact. The better other users explain your services or product, the more cash you can charge and consumer review statistics reveal to us precisely just how much more.
Source: Martech Zone
Reviews Published On Twitter Can Help Improve Sales By 6.46 Percent
Online review stats reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo