88% Of Executives Regard Reputation Risk As A Leading Business Problem

Reputation management stats show a company's reputation does not impact just the consumers. Potential team members also look at rankings and take a look at reviews.

Source: Deloitte

Unfavorable Reviews Can Increase Conversion By As Much As 85%

It sounds insane, but negative reviews can be a positive driver for users to spend more time on your website. According to online review stats, individuals devote more than 5 times as long on a site when they check out negative reviews.

More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any unfavorable ones, a frustrating 95 percent suspect censorship or fabricated reviews.

Source: Reevoo

Almost All Customers, Who Use Online Reviews, Read Them Early On In The Buying Process

Let's say you wish to purchase a brand-new automobile and there are a number of models which fit your requirements. How do you select the very best one for you? Well, you read online reviews.

With the help of other consumers, you manage to choose one that works for you. That's how favorable reviews convert consumers into consumers.

Source: Consumer Affairs

73 Percent Of Customers Think Consumer Reviews Are More Important Than Star And Number Scores

Online review stats make it clear people aren't satisfied with ratings alone.

Customer reviews make the statistics appear more genuine which is what the prospective consumers are searching for. Almost a 3rd of customers say written reviews are the only function that makes them think the sites' reviews are pertinent and helpful.

Source: Fan and Fuel

Clients Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Buy Than Desktop Users

Mobile users prefer to get things done quicker. Buying choices are made rapidly.

Online reviews are obviously convincing, yet marketers have not necessarily come to appreciate the power of them.

Source: Martech Zone

70% Of Customers Prefer To Learn About A Business By Means Of Reviews And Posts, Instead Of Ads

Ads are all well and good, however it deserves attempting a different approach too. Reviews are by far the best way to find the truth about a service or product.

Source: Statuslabs

Only 6 Percent Of Consumers Don't Rely On Consumer Reviews At All

According to customer review data, a tremendous 19 percent of customers constantly trust online reviews and never a make a purchase without reading reviews initially.

Source: Statista

60 Percent Of Consumers Check Out Blog And Social Media Reviews On Their Mobile Phones Before Shopping

In-store purchasing is affected significantly by blogs and reviews on social media. With men being two times as likely to be affected than ladies.

Reviews and score statistics reveal people value the viewpoint of peers more than any other content.

Source: Collective Bias

89% Of Clients Choose To Read Reviews On Their Smart Devices

Be it through an app or a mobile browser, customers choose to read reviews on their mobile devices.

Source: Statista

64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30% of consumers who read consumer reviews, concur that it increases their buying confidence.

Businesses use the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

53% Of Consumers Anticipate Companies To Respond Within A Week To Negative Reviews

Online review stats show that 63% of customer reviews go on without a reaction. That's regrettable, since those businesses are losing customers that way.

Source: Review Trackers

49% Of Consumers Consider The Number Of Online Reviews As An Essential Consideration Of Their Buying Decision

Customers value not only the quality or nature of the reviews, but they consider their quantity and recency too.

The share of consumers, who focus on the number of reviews is presently at 46%.

Source: Brightlocal

A One Star Boost In Score Can Cause A 5% To 9% Boost In Business Revenue

Businesses that treat consumers well normally prosper, review sites help ensure of that.

Source: Statuslabs