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Google Accounts For 57.5% Of All Reviews Worldwide
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
These the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
63.6% Of Customers Check Out Google To Read Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the end.
When it comes to trust, these online review statistics reveal the basic popularity of a site can only go so far.
Source: Review Trackers
Most Local Companies Have Approximately 39 Google Reviews
Individuals like to share their experience after they've visited a supplier. Online review trends show people prefer to comment if they had a positive experience, instead of a average or unfavorable one.
Source: Brightlocal
Software Reviews Influence Over 98% Of All Buyers
18% of software purchasers consider reviews to be an essential factor in the purchase process. Software reviews have no effect whatsoever on only 2 percent of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
53% Of Consumers Expect Companies To Answer Back Within A Week To Negative Reviews
Online review stats show that 63% of consumer reviews remain without a response. That's regrettable, because those businesses are losing clients that way.
Source: Review Trackers
61% Of Regional Businesses Have A Typical Score Of 4 To 5 Stars
Generally two thirds of companies have great and exceptional scores. Just 5% of companies have a ranking below three stars.
Source: Brightlocal
Consumers Might Invest 31% More With A Business That Has Terrific Reviews
Take note of this statistic. The better other users explain your product or service, the more money you can charge and customer review statistics reveal to us exactly how much more.
Source: Martech Zone
82% Of Customers Visit Review Websites Since They Wish To Buy An Item Or A Service And Want To Get The Truth About The Businesses Services And Products.
Review websites are places that customers go to get the truth about a item, service or business . Users come due to the fact that they have already formed a purchase decision. The majority of them (89 percent) purchase within a week of their visit. And 29 percent do so within 24 hours.
Source: RevLocal
74% Of Regional Companies Have At Least 1 Google Review
A single review is far from enough to enhance your website's SERP ranking.
Looking at online ratings stats, we found out that a company requires to have at least 40 reviews before customers "Award" it with a star.
Source: Brightlocal
88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics
Stats reveal that reviews were more beneficial than Television advertisements at 37%, social media at 23% and display ads at 49%.
Source: Statista
Clients Checking Out Reviews On A Mobile Device Are 127% More Likely To Purchase Than Desktop Users
Mobile users choose to get things done quicker. Therefore, buying decisions are made rapidly.
Online reviews are obviously convincing, yet marketers have not always come to appreciate the power of them.
Source: Martech Zone