53% Of Consumers Expect Companies To Answer Back Within A Week To Unfavorable Reviews

Online review statistics show that 63% of client reviews go on without a reaction. That's too bad, since those businesses are losing consumers that way.

Source: Review Trackers

Google Represents 57.5 Percent Of All Reviews Globally

Google is in the lead here, followed by Facebook as a remote second.

These the online reviews distribution rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Buying Process

Let's say you want to buy a new automobile and there are a number of models which fit your requirements. How do you pick the best one for you? Well, you read the reviews.

With the help of other consumers, you quickly select one that works for you. That's how favorable reviews transform customers into consumers.

Source: Consumer Affairs

83% Of Consumers Do Not Trust Advertising

The conventional channels to reach consumers aren't as prominent as they used to be. Most users who no longer trust ads select to take notice of consumers' recommendations online.

Source: Statuslabs

Many Local Businesses Have Approximately 39 Google Reviews

People like to share their experience after they've gone to a vendor. Online review trends show individuals prefer to comment if they had a favorable experience, instead of a negative or average one.

Source: Brightlocal

Consumers Might Invest 31% More With A Business That Has Excellent Reviews

Focus on this fact. The more detailed other users describe your product and services, the more money you can charge and customer review stats reveal to us precisely just how much more.

Source: Martech Zone

89% Of Clients Review A Companies Reactions To Reviews

Not only do most individuals read the review replies, 30% of them value them highly. Nearly 96% read the feedback to their own reviews.

Source: Brightlocal

63.6 Percent Of Customers Go To Google To Check For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the end.

When it comes to trust, these online review stats reveal the basic appeal of a website can only go so far.

Source: Review Trackers

The Majority Of Best Selling Items Have An Average Score Of 4.2 To 4.7

You can't make everyone pleased, which is why perfect 5 star scores are suspicious. Somebody always has a bit of a gripe. That's why it is abnormal to get perfect 5 star rankings. In some cases a lower ranking actually helps your overall rating.

According to consumer rating stats, conversion rates begin to reduce as rankings rise above 4.7.

Source: Spiegel Research Center

88% Of Executives View Reputation Risk As A Top Business Issue

Reputation management stats indicate a business's reputation does not impact just the clients. Potential employees likewise look at scores and take a look at reviews.

Source: Deloitte

67% Of Consumers Claim That Reviews Are A "Very Important" Factor When Selecting A Service Provider

When customers need to pick a service provider, reviews have an enormous impact on their decision.

Source: DemandGenReport

Reviews Posted On Twitter Can Increase Sales By 6.46 Percent

Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

If They Were Asked, 77% Of Clients Would Most Likely Post A Review

More than a 35% would leave a review to educate others about their customer encounter and 24% would probably direct their review to the company itself.

Over a 26% would be willing to leave a review to help other people with their decision making process.

Source: Podium

90% Of Visitors Need Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what people state about first impressions?

Users get their first impression of your businesses through reviews. Generally through less than 10 of them.

Consider asking your visitors to compose one if you do not have reviews on your site.

Source: Martech Zone

98% Of Yelp's Site Visitors Purchased From A Business They Discovered On The Website

Usually, 142 million consumers go to Yelp every month. If you haven't claimed your totally free Yelp business page, this is as great a time as any.

Source: RevLocal

One-half Of All Of The Millennial's "Always" Read Online Reviews For Businesses

More youthful people know the value of being informed. User-generated material has an unassailable effect on consumers.

If businesses think of the power of consumer reviews over millennials, they will recognize what they've been losing out on. Older people are different though, only 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

30% Of Consumers Feel Favorable To A Business Which Reacts To Online Reviews

Corresponding with your clients develops trust. Even something like reacting to their reviews and comments can make them feel appreciated.

As you may expect, clients who feel this way are going to invest more money with a business.

Source: Statuslabs

Reviews Are The 3rd Most Influential Ranking Element For Google's Local 3 Pack

Review signals (amount, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.

Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking factors go for the local 3 pack.

Source: Moz