30% Of Customers Feel Favorable To A Business Which Responds To Online Reviews

Corresponding with your consumers builds their trust. Even something as simple as reacting to their reviews and remarks can make them feel valued.

As you might expect, clients who feel this way are more willing to spend more money with a company.

Source: Statuslabs

Almost All Customers, Who Use Online Reviews, Read Them Early In The Buying Process

Let's say you want to buy a brand-new vehicle and there are a number of models which fit your requirements. How do you choose the best one for you? Well, you read online reviews.

With the help of other customers, you quickly choose a model that works for you. That's how favorable reviews convert customers into clients.

Source: Consumer Affairs

74% Of Local Companies Have At Least 1 Google Review

A single review is far from enough to improve your website's SERP ranking.

Looking at online rankings statistics, we learnt that a business needs to have at least 40 reviews before visitors "Award" it with a star.

Source: Brightlocal

82 Percent Of Customers Visit Review Websites Since They Wish To Buy A Product Or A Service And Want To Get The Facts About The Businesses Products And Services.

Users come because they have currently formed a buying decision. The majority of them (89%) buy within a week of their visit.

Source: RevLocal

More Than 4 Negative Reviews About A Business Or Service Might Reduce Sales By 70 Percent

One negative review is enough for 35% of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59 percent fewer sales.

Of course, they can be compensated by the sheer variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

67% Of Consumers Claim Reviews Are A "Extremely Important" Factor When Selecting A Solution Provider

Reviews have a massive impact on their decision when clients have to select a solution provider.

Source: DemandGenReport

More Than Half Of Consumers Will Not Use An Organisation If It Has Less Than A 4 Star Ranking

This stat is one of many that highlight the importance of online ratings. Now that news of customer satisfaction travels this fast, keeping your customers pleased is more vital than ever.

57% of customers have actually searched for business with more than four stars in 2018, which is up from 48% in 2017.

11 percent looked just for companies with a perfect five star score.

Source: Brightlocal

Customers Reading Reviews On A Mobile Phone Are 127% Most Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done faster. For that reason, purchasing choices are made rapidly.

Online reviews are undoubtedly convincing, yet marketers haven't necessarily come to value the power of them.

Source: Martech Zone

Just 6% Of Customers Do Not Rely On Client Reviews At All

According to consumer review data, a whopping 19 percent of consumers always trust online reviews and never a buy without reading reviews first.

Source: Statista

98 Percent Of Yelp's Website Visitors Bought From A Business They Discovered On The Website

Normally, 142 million consumers visit Yelp each month. This is as excellent a time as any if you haven't claimed your free Yelp business page.

Source: RevLocal

The Typical Review Length Has Gotten 65% Much Shorter Since 2010

Now a days reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is comparable to that of a tweet.

Source: Review Trackers

A One Star Increase In Ranking Can Result In A 5% To 9% Increase In Business Profits

Businesses that treat customers honorably usually prosper, review sites help make certain of that.

Source: Statuslabs

Reviews Shared On Twitter Can Help Improve Revenues By 6.46%

Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

83% Of All Young Shoppers Were Invited To Post A Review Recently

Of those invited, 80% of consumers did submit a review. In general, businesses have actually asked 66% of all consumers to leave a review on their company.

Source: Brightlocal

United States Consumers Regard "Product Performance" To Be The Most Helpful Detail In Product Reviews

They focus on various elements of the shopping experience when people read reviews. But according to online review statistics, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of American consumers.

Source: Statista

77% Of Customers Do Not Rely On Reviews That Are Older Than Three Months

Consumers don't care how excellent your product or service was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.

Customers know businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.

It is for this reason that businesses ought to be constantly asking for reviews.

Source: Statuslabs

60% Of Customers Refer To Blog And Social Media Network Reviews On Their Mobile Phones Before Shopping

In-store purchasing is influenced substantially by blogs and reviews on social networks. With males being two times as likely to be affected than ladies.

Reviews and rating stats show individuals value the viewpoint of peers more than any other material.

Source: Collective Bias