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67% Of Consumers Report Reviews Are A "Extremely Crucial" Factor When Choosing A Service Provider
Reviews have a huge impact on their decision when consumers have to select a service provider.
Source: DemandGenReport
The Majority Of Customers Aged 25-34 Gave Reviews
According to Statista, the more youthful generations are unsurprisingly the more opinionated ones.
Source: Statista
53% Of Americans Consider Product Reviews And Ratings As The Most Crucial Part Of Online Shopping.
Today's consumers are smart and want the very best bang for their buck. It's no wonder that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
If They Were Asked, 77% Of Clients Would Likely Post A Review
More than a 35% would post a review to notify others about their client experience and 24% would undoubtedly direct their review to the company itself.
Over a 26% would want to leave a review to help other individuals with their choice making process.
Source: Podium
91% Of Millennials Depend On Online Reviews As Much As Friends And Family
Online review statistics position consumers' reviews as the most reliable source of suggestions. Online reviews typically bring the very same weight as suggestions from family and friends.
Source: Brightlocal
74 Percent Of Regional Companies Have At Least 1 Google Review
A single review is far from adequate to improve your site's SERP ranking.
Looking at online scores statistics, we found out that a business requires to have an average of 40 reviews before consumers "Award" it with a star.
Source: Brightlocal
A One Star Boost In Ranking Can Lead To A 5% To 9% Increase In Business Earnings
Businesses that treat customers honorably typically prosper, review websites help ensure of that.
Source: Statuslabs
United States Buyers Regard "Product Performance" To Be The Most Valuable Detail In Product Reviews
They focus on various elements of the shopping experience when people check out reviews. However according to online review stats, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality over time are the next few considerations for more than 50% of US customers.
Source: Statista
88% Of Executives Consider Reputation Risk As A Leading Business Issue
Reputation management statistics show a company's reputation does not affect simply the customers. Potential employees likewise look at scores and read reviews.
Source: Deloitte
83% Of Consumers Don't Rely On Advertising
The standard channels to reach consumers aren't as influential as they used to be. Many users who no longer trust advertisements select to take note of clients' recommendations online.
Source: Statuslabs
15% Of Visitors Don't Trust Businesses Without Having Online Reviews
No trust means no interactions. 15 percent of possible consumers won't even think about doing business with a company they can't discover opinions about.
Source: Statuslabs
Online Reviews Impact 67.7% Of Consumer Purchasing Decisions
More than 2 thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
89% Of Shoppers Like To Read Reviews Using Their Smartphones
Be it via an app or a mobile browser, people today choose to read reviews on their mobile devices.
Source: Statista