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71% Of Millennials Search Consumer Reviews Of Professional Services
Majority of all individuals in need of an expert service turn to online reviews.
According to online reviews statistics, 59% used online reviews to pick an attorney or a physician.
Younger people (age 18-35) are much more inclined to hire an expert based on online reviews. Only 19% of millennials will think about hiring a legal representative without any.
Source: Thomson Reuters
73% Of Consumers Believe Written Reviews Are More Vital Than Star And Number Rankings
Online review stats make it clear people aren't satisfied with scores alone.
Written reviews make the stats appear more authentic which is what the would-be clients are looking for. Practically a 3rd of consumers say composed reviews are the only function that makes them believe the sites' reviews are pertinent and helpful.
Source: Fan and Fuel
The Majority Of Local Businesses Have Approximately 39 Google Reviews
People like to share their experience after they have visited a vendor. Online review trends show people choose to comment if they had a favorable experience, instead of a unfavorable or average one.
Source: Brightlocal
83% Of All Younger Shoppers Were Invited To Post A Review Recently
Of those invited, 80% of clients did submit a review. Overall, companies have asked 66% of all clients to leave a review on their business.
Source: Brightlocal
53% Of Consumers Anticipate Businesses To Respond Within A Week To Negative Reviews
Online review statistics prove that 63% of customer reviews go on without a reaction. That's too bad, because those companies are losing consumers that way.
Source: Review Trackers
Over Half Of Consumers Won't Use A Business If It Has Less Than A 4 Star Rating
This stat is among lots of that show the importance of online scores. Now that news of client satisfaction travels this fast, keeping your customers delighted is more vital than ever.
57% of customers have searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.
Additionally, 11% looked only for companies with a best five star rating.
Source: Brightlocal
Half Of All Of The Millennial's "Always" Check Out Online Reviews For Businesses
Younger individuals understand the worth of being informed. User-generated material has an unassailable effect on consumers.
They will recognize what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older individuals are different though, just 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
Consumers Could Invest 31% More With A Business That Has Fantastic Reviews
Focus on this fact. The better other users explain your product and services, the more money you can charge and consumer review statistics show us precisely how much more.
Source: Martech Zone
Reviews Are The Third Most Influential Ranking Aspect For Google's Local 3 Pack
Review signals (amount, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.
Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
Facebook Reviews Affect More Than 50 Percent Of Customers' Purchasing Decisions
Facebook is presently the most popular social media which can also affect our purchasing preferences.
According to social media reviews statistics, Facebook impacts the majority of users' purchase choices.
Facebook reviews statistics expose that 4 out of five users are more likely to rely on a local business if it has favorable reviews.
Source: RevLocal
Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of American Consumers
24% of US shoppers consider reviews as 'extremely influential'.
To illustrate the value of online reviews and rankings, did you understand that 81 percent of consumers will pay more for a product with reviews and those exact same clients are likewise happy to accept slower shipping times for such products.
Source: Turntonetworks
When Purchasing Home Electronics, 88% Of Americans Declared That Product Reviews Were The Most Prominent Factor
Data reveal that reviews were more beneficial than Television ads at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
Negative Reviews Can Improve Conversion By As Much As 85%
It sounds insane, however negative reviews can be a positive force for users to devote more time on your site. According to online review stats, individuals spend more than five times as long on a website when they check out negative reviews.
When there are a mix of negatives and positives, more than two thirds of users trust reviews more. If there aren't any negative ones, an overwhelming 95% suspect censorship or faked reviews.
Source: Reevoo
If It Has Negative Reviews As Well, 52% Of Customers Trust A Product More
We already discussed the negative and positive reviews and their impact on consumers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are fake if all of a products reviews are favorable. People anticipate to see some negative reviews.
Source: Capterra
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than two-thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
The Typical Review Length Has Become 65% Much Shorter Since 2010
Currently reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is similar to that of a tweet.
Source: Review Trackers