86% Of Customers Would Consider Writing A Review For A Business

Your clients are your most important resource, and it's not just because of the cash they spend at your business. If you give them a good experience, they will want to share it.

Source: Brightlocal

Online Product Reviews About An Item Can Amplify Its Conversion Rate By A Staggering 270%

User review stats show the purchase likelihood for a product with five reviews is 270% higher than the exact same item without reviews.

Source: Spiegel Research Center

49% Of Customers Consider The Quantity Of Online Reviews As An Essential Factor In Their Purchasing Decision

Customers value not just the quality or nature of the reviews, however they consider their number and recency too.

The share of clients, who focus on the variety of reviews is presently at 46 percent.

Source: Brightlocal

67% Of Customers Report Reviews Are A "Extremely Important" Factor When Choosing A Solution Provider

When clients have to pick a solution provider, reviews have a huge influence on their decision.

Source: DemandGenReport

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Business

The star score is the first thing consumers see. Still, users take note of other elements as well, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of US customers.

Source: Statista

Google Accounts For 57.5% Of All Reviews All Over The World

Google is in the lead here, followed by Facebook as a distant second.

These the online reviews distribution rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

82% Of Customers Go To Review Sites Since They Want To Buy A Product Or A Service And Wish To Get The Truth About Business Services And Products.

Review websites are places that people go to get the truth about a product, business or service . Users come since they have already formed a buying decision. The bulk of them (89 percent) purchase within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

A Lot Of Local Businesses Have An Average Of 39 Google Reviews

People like to share their experience after they have visited a vendor. Online review trends show individuals prefer to comment if they had a favorable experience, rather than a mediocre or unfavorable one.

Source: Brightlocal

53% Of Customers Anticipate Companies To Respond Within A Week To Negative Reviews

Online review stats prove that 63% of client reviews remain without a reaction. That's too bad, since those companies are losing clients that way.

Source: Review Trackers

30% Of Consumers Feel Favorable To A Company Which Responds To Online Reviews

Communicating with your clients creates trust. Even something as simple as responding to their remarks and reviews can make them feel appreciated.

As you might expect, customers who feel this way are ready to invest more money with a company.

Source: Statuslabs

If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Will Not Use A Company

This stat is among numerous that illustrate the importance of online rankings. Now that news of consumer satisfaction travels this quick, keeping your customers pleased is more crucial than ever.

57 percent of customers have looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

11 percent looked just for businesses with a perfect five star score.

Source: Brightlocal

91 Percent Of Millennials Trust Online Reviews As Much As Family And Friends

Online review statistics put clients' reviews as the most trustworthy source of suggestions. Online reviews generally bring the exact same weight as suggestions from family and friends.

Source: Brightlocal

83% Of Clients Don't Trust Advertising

The traditional channels to reach customers aren't as influential as they used to be. Many users who no longer trust ads pick to focus on consumers' recommendations online.

Source: Statuslabs

Clients Checking Out Reviews On A Mobile Device Are 127% More Likely To Purchase Than Desktop Users

Mobile users choose to get things done much faster. Buying decisions are made rapidly.

Online reviews are obviously convincing, yet marketers have not necessarily come to value the power of them.

Source: Martech Zone

Only 44 Percent Of Local Companies Have Accepted Their Google My Business Listing

That's 56% of your competitors that aren't benefiting from their listing.

While business listings on the major review platforms are complimentary, a surprisingly low number of businesses actually utilize them.

Although we now know why consumer reviews are so powerful, the majority of businesses apparently don't.

Source: LsaInsider

83% Of All Younger Shoppers Were Invited To Leave A Review Recently

Of those invited, 80% of consumers did leave a review. Overall, companies have asked 66% of all clients to post a review on their company.

Source: Brightlocal