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30% Of Customers Feel Comfortable With A Company Which Answers Online Reviews
Communicating with your consumers creates trust. Even something easy like reacting to their reviews and comments can make them feel appreciated.
As you may expect, clients who feel this way are more willing to invest more cash with a business.
Source: Statuslabs
67% Of Consumers Say Reviews Are A "Extremely Crucial" Factor When Choosing A Solution Provider
Reviews have a massive effect on their decision when customers have to select a service provider.
Source: DemandGenReport
90% Of Customers Require Less Than 10 Reviews To Form An Opinion About A Business
You understand what individuals say about first impressions, right?
Users get their impression of your businesses through reviews. Normally through less than 10 of them.
If you do not have reviews on your website, think about asking your visitors to write one.
Source: Martech Zone
89% Of Buyers Choose To Read Reviews Using Their Smartphones
Be it through an app or a mobile web browser, customers choose to read reviews on their mobile devices.
Source: Statista
Over Half Of People Aged 25-34 Published Reviews
According to Statista, the younger generations are unsurprisingly the more vocal ones.
Source: Statista
American Shoppers Consider "Product Performance" To Be The Most Helpful Detail In Product Reviews
They focus on different aspects of the shopping experience when people check out reviews. But according to online review statistics, 60% of them are most interested in the item's performance.
Customer satisfaction, product quality and quality with time are the next few considerations for more than 50% of US clients.
Source: Statista
Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of USA Clients
24% of US shoppers consider reviews as 'exceptionally influential'.
To show the significance of online reviews and rankings, did you know that 81 percent of consumers will pay more for a product with reviews and those exact same clients are also happy to accept slower shipping times for such items.
Source: Turntonetworks
Software Reviews Impact Over 98 Percent Of All Buyers
18% of software application buyers consider reviews to be a necessary factor in the purchase procedure. Software reviews have no impact whatsoever on only 2% of customers. Two-thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
74 Percent Of Local Companies Have At A Minimum, 1 Google Review
A single review is far from adequate to improve your website's SERP ranking.
Taking a look at online rankings stats, we discovered that a business requires to have an average of 40 reviews before consumers "Award" it with a star.
Source: Brightlocal
53% Of Americans Consider Product Reviews And Rankings As The Most Vital Part Of The Online Shopping Experience In 2018.
Today's shoppers are smart and want the best bang for their buck. It's not surprising that that they consider checking out reviews as a big part of the purchasing decision.
Source: Statista
Only 6% Of Consumers Don't Trust Client Reviews At All
According to customer review stats, a whopping 19% of consumers always trust online reviews and never ever a make a purchase without reading reviews initially.
Source: Statista
Unfavorable Reviews Can Boost Conversion By Up To 85%
It sounds crazy, but negative reviews can be a positive driver for users to spend more time on your website. According to online review stats, individuals spend more than 5 times as long on a website when they check out negative reviews.
When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. An overwhelming 95 percent suspect censorship or faked reviews if there aren't any unfavorable ones.
Source: Reevoo