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88% Of Executives Judge Reputation Risk As A Top Business Concern
Reputation management statistics indicate a company's reputation does not affect simply the customers. Prospective team members also look at ratings and take a look at reviews.
Source: Deloitte
Google Accounts For 57.5% Of All Reviews Globally
Google is the clear winner as far as circulation goes, but they are not the only ones in the game.
Here are the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
53% Of Customers Anticipate Companies To Answer Back Within A Week To Unfavorable Reviews
Online review stats show that 63% of consumer reviews go on without a response. That's regrettable, because those companies are losing consumers that way.
Source: Review Trackers
Almost All Consumers, Who Use Online Reviews, Read Them Early In The Purchasing Process
Let's say you wish to buy a brand-new car and there are a number of models which fit your requirements. How do you select the best one for you? Well, you read online reviews.
With the help of other consumers, you manage to choose one that works for you. That's how positive reviews convert customers into consumers.
Source: Consumer Affairs
Favorable Reviews Encourage 68% Of Customers To Use Local Businesses
Because the vast majority of consumers check out reviews, you'd want yours to be appealing to brand-new clients? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
The Typical Review Word Count Has Actually Gotten 65% Much Shorter Since 2010
At this present time reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is equivalent to that of a twitter tweet.
Source: Review Trackers
90% Of Individuals Require Less Than 10 Reviews To Form An Opinion About A Business
You know what people state about impressions, right?
Users get their impression of your businesses through reviews. Normally through less than 10 of them.
If you don't have reviews on your site, consider asking your visitors to compose one.
Source: Martech Zone
A Lone Business Review Can Raise Its Conversions By 10%
Online review statistics show user-generated content can do miracles in terms of conversions.
A single review can have a massive effect on your business.
A hundred reviews can raise your conversion rates by as much as 37%. 2 hundred can supply a mind-blowing 44 percent boost.
Source: RevLocal
91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of companies question the integrity of online reviews. However, they recognize the massive effect user rankings have on their business. Undesirable customer or employee reviews can influence 90% of job seekers.
Source: Career Arc
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than 2 thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
60 Percent Of Consumers Check Out Blog And Social Network Reviews On Their Mobile Devices Before Shopping
In-store shopping is affected significantly by blogs and reviews on social media. With men being two times as likely to be influenced than women.
Reviews and score data show individuals value the opinion of peers more than any other material.
Source: Collective Bias
77% Of Individuals Don't Trust Reviews That Are Older Than Three Months
Customers don't care how good your service or product was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.
Consumers understand businesses lose their touch all the time, which is why most of them find older reviews irrelevant.
It is for this reason that businesses need to be constantly asking for reviews.
Source: Statuslabs
71% Of Millennials Browse Customer Reviews Of Professional Services
Over half of all people in need of an expert service rely on online reviews.
According to online reviews data, 59% used online reviews to pick a medical professional or a legal representative.
Young people (age 18-35) are a lot more likely to hire a professional based on online reviews. Only 19% of millennials will consider working with a legal representative without any.
Source: Thomson Reuters
More Than Half Of Shoppers Aged 25-34 Gave Reviews
According to Statista, the more youthful generations are seemingly the more opinionated ones.
Source: Statista
86% Of Consumers Would Think About Composing A Review For A Business
Your consumers are your most valuable resource, and it's not just because of the cash they spend at your business. If you give them a good experience, they will be willing to share it.
Source: Brightlocal
74% Of Regional Companies Have At A Minimum, One Google Review
One review is far from enough to enhance your website's SERP ranking.
Looking at online rankings statistics, we found out that a company needs to have a minimum of 40 reviews before visitors "Award" it with a star.
Source: Brightlocal