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USA Buyers Regard "Product Performance" To Be The Most Useful Info In Product Reviews
When individuals read reviews, they concentrate on different aspects of the shopping experience. However according to online review statistics, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of US consumers.
Source: Statista
53 Percent Of Americans Consider Item Reviews And Rankings As The Most Important Part Of Online Shopping.
Today's shoppers are smart and desire the best bang for their buck. It's no surprise that they consider reading reviews as a big part of the buying decision.
Source: Statista
Facebook Reviews Impact More Than 50 Percent Of Consumers' Purchasing Decisions
Facebook is currently the most popular social media which can also influence our purchasing decisions.
According to social media reviews statistics, Facebook impacts more than half of users' purchase choices.
Facebook reviews stats expose that 4 out of five users are more likely to trust a local business if it has positive reviews.
Source: RevLocal
Online Reviews Impact 67.7% Of Customer Purchasing Decisions
More than two thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
83% Of Consumers Don't Trust Advertising
The standard channels to reach consumers aren't as prominent as they used to be. Many users who no longer trust ads select to pay attention to customers' recommendations online.
Source: Statuslabs
When Purchasing Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Influential Factor
Data reveal that reviews were more effective than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
70 Percent Of Customers Choose To Find Out About A Business Through Posts And Reviews, Instead Of Ads
Ads are all well and good, but it deserves attempting a different approach as well. Reviews are by far the very best method to discover the truth about a product or service.
Source: Statuslabs
82 Percent Of Consumers Go To Review Websites Due To The Fact That They Want To Purchase An Item Or A Service And Want To Get The Facts About The Businesses Services And Products.
Review sites are places that customers go to get the facts about a service, business or product . Users come because they have already formed a purchase decision. The majority of them (89 percent) buy within a week of their visit. And 29% do so within 24 hours.
Source: RevLocal
77% Of Consumers Would Likely Submit A Review If They Were Asked
More than a 35% would post a review to inform others about their client encounter and 24% would most likely direct their review to the company itself.
Over a 26% would be willing to leave a review to help other individuals with their choice making process.
Source: Podium
95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Services
Leisure and business tourists alike read reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists. 59% of all tourists report that they check out reviews 'constantly' or 'extremely frequently'.
Source: Trust You
If A Business Deals With Problems Rapidly And Effectively, 95% Of Unhappy Consumers Will Go Back To A Company
Customers don't anticipate you to be perfect. When things go wrong, they do expect you to deal with things. If there's nothing else a business can do to fix a concern, a simple coupon can say "We're sorry" in a more appealing way.
Source: SocialMediaToday
15% Of Buyers Do Not Trust Businesses With No Online Reviews
No trust implies no interactions. 15% of prospective clients will not even think about working with a business they can't find viewpoints about.
Source: Statuslabs
Customers Might Invest 31 Percent More With A Business That Has Terrific Reviews
Take note of this fact. The better other users explain your product and services, the more money you can charge and customer review stats show us precisely how much more.
Source: Martech Zone
Half Of All Of The Millennial's "Constantly" Read Online Reviews For Businesses
Younger individuals understand the value of being informed. User-generated material has an unassailable effect on customers.
If businesses think of the power of consumer reviews over millennials, they will understand what they've been missing out on. Older people are different though, only 6% of individuals aged 55 or older read reviews.
Source: Brightlocal