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Google Accounts For 57.5% Of All Reviews All Over The World
Google is the clear winner as far as distribution goes, however they are not the only ones in the game.
Here's the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
Reviews Published On Twitter Can Grow Sales By 6.46 Percent
Online review data reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
30% Of Consumers Feel Comfortable With A Company Which Answers Online Reviews
Keeping in touch with your consumers develops trust. Even something as simple as responding to their comments and reviews can make them feel valued.
As you may expect, clients who feel this way are more willing to spend more cash with a company.
Source: Statuslabs
The Majority Of Shoppers Aged 25-34 Posted Reviews
According to Statista, the more youthful generations are evidently the more vocal ones.
Source: Statista
49% Of Consumers Consider The Number Of Online Reviews As An Important Factor In Their Purchasing Decision
Customers value not just the quality or nature of the reviews, however they consider their number and recency as well.
The share of customers, who pay attention to the variety of reviews is presently at 46%.
Source: Brightlocal
73% Of Customers Think Client Reviews Are More Important Than Star And Number Rankings
Online review data make it clear individuals aren't pleased with ratings alone.
Consumer reviews make the stats appear more authentic which is what the potential consumers are looking for. Practically a third of consumers state composed reviews are the only feature that makes them think the websites' reviews are helpful and appropriate.
Source: Fan and Fuel
71% Of Millennials Browse Consumer Reviews Of Expert Services
More than half of all people in need of an expert service rely on online reviews.
According to online reviews stats, 59% utilized online reviews to select a legal representative or a physician.
Young people (age 18-35) are a lot more inclined to employ an expert based on online reviews. Just 19% of millennials will think about working with a legal representative without any.
Source: Thomson Reuters
70% Of Customers Prefer To Find Out About A Business Via Reviews And Articles, Instead Of Advertisements
Ads are all well and good, however it deserves attempting a different approach as well. Reviews are by far the best method to find the truth about a product or service.
Source: Statuslabs
Software Application Reviews Impact Over 98 Percent Of All Purchasers
18% of software purchasers consider reviews to be a necessary factor in the purchase procedure. Software reviews have no effect whatsoever on just 2% of customers. Two thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
The Average Review Word Count Has Gotten 65% Much Shorter Since 2010
Presently reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is proportionate to that of a twitter tweet.
Source: Review Trackers
More Than Four Negative Reviews About A Company Or Service May Reduce Sales By 70%
One negative review is enough for 35% of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent fewer sales.
Obviously, they can be compensated by the large variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Many Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have visited a supplier. Online review trends reveal individuals prefer to comment if they had a positive experience, rather than a mediocre or unfavorable one.
Source: Brightlocal
72% Of Customers Will Not Take Action Before They Check Out Some Reviews
Irrespective of how attractive your marketing is, you still need customer reviews. There is no skirting around it. Customers are still willing to hear you out, however they trust other individuals more.
Source: My Testimonial Engine
61% Of Local Businesses Have An Average Ranking Of 4 Or 5 Stars
Typically two thirds of companies have good and outstanding scores. Just 5% of companies have a rating listed below three stars.
Source: Brightlocal
Since They Desire To Acquire A Service Or An Item And Desire To Get The Facts About The Businesses Products And Services, 82 Percent Of Customers Go To Review Websites.
Review sites are locations that people go to get the truth about a service, product or business. Because they have actually already formed a buying decision, users come. The majority of them (89 percent) buy within a week of their visit. And 29% do so within 24 hours.
Source: RevLocal
A One Star Increase In Score Can Lead To A 5% To 9% Boost In Business Earnings
Businesses that treat customers well typically flourish, review sites help make certain of that.
Source: Statuslabs
77% Of Users Do Not Rely On Reviews That Are Older Than 3 Months
Clients don't care how good your product or service was in the past. Part of why online reviews matter is because they are relevant and fresh.
Consumers know businesses lose their touch all the time, which is why most of them find older reviews irrelevant.
It is for this reason that businesses should to be constantly asking for reviews.
Source: Statuslabs
98 Percent Of Yelp's Visitors Bought From A Business They Discovered On The Site
Usually, 142 million consumers go to Yelp on a monthly basis. This is as good a time as any if you haven't claimed your totally free Yelp business page.
Source: RevLocal