Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process

Let's say you wish to purchase a new automobile and there are several models which fit your requirements. How do you choose the very best one for you? Well, you read online reviews.

With the help of other consumers, you manage to decide on a model that works for you. That's how positive reviews convert customers into customers.

Source: Consumer Affairs

Only 44% Of Local Companies Have Accepted Their Google My Business Listing

That's 56% of your competition that aren't benefiting from their listing.

While business listings on the major review platforms are totally free, a surprisingly low number of companies really use them.

Although we now understand why client reviews are so powerful, the majority of businesses apparently don't.

Source: LsaInsider

91% Of Millennials Rely On Online Reviews As Much As Loved Ones

Online review statistics place consumers' reviews as the most trustworthy source of suggestions. Online reviews generally bring the exact same weight as advice from family and friends.

Source: Brightlocal

Reviews Published On Twitter Can Help Grow Sales By 6.46%

Online review data show that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

15 Percent Of Users Do Not Trust Businesses Without Online Reviews

No trust suggests no interactions. 15 percent of prospective clients will not even think about doing business with a business they can't find viewpoints about.

Source: Statuslabs

A One Star Increase In Rating Can Result In A 5% To 9% Boost In Business Profits

Businesses that treat consumers honorably usually flourish, review sites help make sure of that.

Source: Statuslabs

72 Percent Of Consumers Won't Take Action Before They Check Out Some Reviews

No matter how enticing your marketing is, you still need consumer reviews. There is no skirting around it. Consumers are still happy to hear you out, however they rely on other individuals more.

Source: My Testimonial Engine

More Than 4 Negative Reviews About A Company Or Product Might Decrease Sales By 70 Percent

One negative review suffices for 35% of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59% fewer sales.

Obviously, they can be compensated by the large number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

73 Percent Of Customers Think Client Reviews Are More Important Than Star And Number Scores

Online review data make it clear people aren't pleased with ratings alone.

Customer reviews make the statistics appear more genuine which is what the potential customers are looking for. Nearly a third of consumers state composed reviews are the only feature that makes them think the websites' reviews are appropriate and beneficial.

Source: Fan and Fuel

Positive Reviews Encourage 68 Percent Of Consumers To Use A Local Business

Considering that the large bulk of customers read reviews, you'd want yours to be enticing to brand-new clients, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

71% Of Millennials Search Customer Reviews Of Expert Services

Over half of all people in need of a professional service rely on online reviews.

According to online reviews stats, 59% used online reviews to pick a lawyer or a medical professional.

Young people (age 18-35) are a lot more inclined to hire an expert based upon online reviews. Just 19% of millennials will think about employing an attorney without any.

Source: Thomson Reuters

60 Percent Of Customers Seek Advice From Blog And Social Media Network Reviews On Their Mobile Devices Before Shopping

In-store purchasing is affected considerably by blogs and reviews on social media. With males being twice as likely to be affected than women.

Reviews and score statistics reveal individuals value the opinion of peers more than any other material.

Source: Collective Bias

53% Of Americans Consider Product Reviews And Scores As The Most Important Part Of The Online Shopping Experience In 2018.

Today's buyers are wary and desire the very best bang for their dollar. It's no surprise that they consider reading reviews as a huge part of the buying decision.

Source: Statista

Customer Reviews On Items Are Trusted Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other peoples viewpoints before they ever trust what the manufacturer states. The reason, makers' descriptions are essentially ads.

Source: Martech Zone

95% Of Dissatisfied Clients Will Go Back To A Company If A Business Takes Care Of Issues Quickly And Efficiently

Clients don't expect you to be perfect. They do anticipate you to deal with things when they go wrong. If there's nothing else a business can do to resolve a problem, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

88% Of Executives Judge Reputation Risk As A Leading Business Issue

Reputation management statistics suggest a company's reputation does not impact simply the consumers. Prospective team members likewise look at scores and take a look at reviews.

Source: Deloitte