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89% Of Buyers Want To Read Reviews Using Their Mobile Phones
Be it via an app or a mobile browser, customers choose to read reviews on their cell phones.
Source: Statista
More Than 4 Negative Reviews About A Company Or Service May Decrease Sales By 70%
One negative review is enough for 35% of a website's visitors to choose not to buy. Three negative reviews can cost a business 59 percent less sales.
Of course, they can be compensated by the sheer variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
73 Percent Of Customers Think Written Reviews Are More Crucial Than Star And Number Ratings
Online review data make it clear individuals aren't satisfied with scores alone.
Client reviews make the statistics appear more genuine which is what the prospective consumers are searching for. Almost a third of customers state written reviews are the only feature that makes them think the websites' reviews are appropriate and beneficial.
Source: Fan and Fuel
83% Of All Young Clients Were Asked To Submit A Review Recently
Of those asked, 80% of consumers did give a review. Overall, companies have asked 66% of all consumers to submit a review on their company.
Source: Brightlocal
30% Of Customers Feel Comfortable With A Company Which Answers Online Reviews
Staying connected with your consumers builds their trust. Even something as basic as reacting to their reviews and remarks can make them feel valued.
As you might expect, clients who feel this way are going to invest more cash with a business.
Source: Statuslabs
Only 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing
That's 56% of your competitors that aren't taking advantage of their listing.
While business listings on the significant review platforms are free, a surprisingly low number of businesses in fact make use of them.
Although we now know why client reviews are so powerful, many businesses obviously do not.
Source: LsaInsider
Facebook Reviews Impact More Than 50 Percent Of Consumers' Buying Decisions
Facebook is currently the most popular social network which can also influence our buying preferences.
According to social reviews statistics, Facebook affects the majority of users' purchase decisions.
If it has favorable reviews, Facebook reviews stats expose that four out of five users are most likely to trust a local business.
Source: RevLocal
77% Of Clients Do Not Rely On Reviews That Are Older Than 3 Months
Customers don't care how excellent your product or service was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.
Customers know businesses lose their touch all the time, which is why most of them consider older reviews unimportant.
It is for this reason that businesses ought to be continuously asking for reviews.
Source: Statuslabs
A One Star Boost In Ranking Can Result In A 5% To 9% Increase In Business Earnings
Businesses that treat clients honorably usually flourish, review websites help make certain of that.
Source: Statuslabs
Reviews Posted On Twitter Can Help Increase Revenues By 6.46 Percent
Online review statistics show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
People Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done quicker. Therefore, purchasing decisions are made rapidly.
Online reviews are certainly persuasive, yet online marketers have not always come to appreciate the power of them.
Source: Martech Zone
90 Percent Of Individuals Require Less Than 10 Reviews To Form An Opinion About A Business
You know what people state about first impressions, right?
Users get their first impression of your businesses through reviews. Normally through less than 10 of them.
If you do not have reviews on your website, think about asking your visitors to compose one.
Source: Martech Zone
Negative Reviews Can Boost Conversion By Up To 85 Percent
It sounds insane, but negative reviews can be a positive driver for users to devote more time on your website. According to online review stats, individuals devote more than five times as long on a site when they check out negative reviews.
More than two-thirds of users trust reviews more when there are a mix of positives and negatives. A frustrating 95 percent suspect censorship or fabricated reviews if there aren't any unfavorable ones.
Source: Reevoo