Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of United States Clients

24% of US consumers consider reviews as 'incredibly influential'.

To illustrate the significance of online reviews and scores, did you understand that 81% of consumers will pay more for an item with reviews and those very same customers are also going to accept slower shipping times for such items.

Source: Turntonetworks

Negative Reviews Can Boost Conversion By Up To 85 Percent

It sounds insane, but negative reviews can be a positive force for users to spend more time on your website. According to online review stats, people devote more than 5 times as long on a site when they read negative reviews.

More than two thirds of users trust reviews more when there are a mix of positives and negatives. A frustrating 95 percent suspect censorship or faked reviews if there aren't any unfavorable ones.

Source: Reevoo

Only 44 Percent Of Local Companies Have Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't making the most of their listing.

While business listings on the significant review platforms are complimentary, a remarkably low number of businesses really utilize them.

Although we now understand why consumer reviews are so effective, most businesses obviously don't.

Source: LsaInsider

15% Of Buyers Don't Trust Businesses Without Any Online Reviews

No trust implies no interactions. 15 percent of prospective clients will not even think about doing business with a business they can't find opinions about.

Source: Statuslabs

83% Of All Younger Clients Were Invited To Leave A Review Recently

Of those invited, 80% of clients did leave a review. In general, businesses have asked 66% of all clients to post a review on their business.

Source: Brightlocal

If A Business Manages To Resolve Issues Rapidly And Efficiently, 95% Of Dissatisfied Clients Will Go Back To A Company

Consumers do not anticipate you to be perfect. When things go wrong, they do expect you to remedy things. If there is nothing else a company can do to fix a problem, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

Just 6% Of Consumers Do Not Rely On Customer Reviews At All

According to consumer review data, a massive 19% of consumers always rely on online reviews and never a make a purchase without checking out reviews.

Source: Statista

89% Of Customers Prefer To Read Reviews Using Their Cell Phones

Be it by means of an app or a mobile browser, people today prefer to read reviews on their mobile phones.

Source: Statista

88% Of Executives View Reputation Risk As A Top Business Problem

Reputation management statistics show a company's reputation doesn't affect simply the consumers. Prospective employees also take a look at scores and read reviews.

Source: Deloitte

The Average Review Word Count Has Actually Become 65% Shorter Since 2010

Now a days reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is comparable to that of tweet from twitter.

Source: Review Trackers

Most Local Companies Have An Average Of 39 Google Reviews

Individuals like to share their experience after they have gone to a vendor. Online review trends reveal individuals choose to comment if they had a favorable experience, instead of a average or negative one.

Source: Brightlocal