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Google Represents 57.5% Of All Reviews Around The World
Google is in the lead here, followed by Facebook as a far-off second.
These are the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
Online Reviews Impact 67.7% Of Customer Purchasing Decisions
More than 2 thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
72% Of Clients Won't Take Action Unless They Read Some Reviews
Regardless of how eye-catching your marketing is, you still need customer reviews. There's no other way around it. Consumers are still happy to hear you out, but they trust other individuals more.
Source: My Testimonial Engine
15% Of Customers Don't Trust Businesses Without Online Reviews
No trust suggests no interactions. 15 percent of potential customers won't even consider doing business with a company they can't discover opinions about.
Source: Statuslabs
The Typical Review Word Count Has Become 65% Much Shorter Since 2010
Lately reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is comparable to that of tweet from twitter.
Source: Review Trackers
98 Percent Of Yelp's Browsers Purchased From A Business They Found On The Site
Typically, 142 million consumers go to Yelp on a monthly basis. If you have not declared your complimentary Yelp business page, this is as good a time as any.
Source: RevLocal
61% Of Regional Businesses Have An Average Ranking Of 4 Or 5 Stars
Generally two-thirds of companies have excellent and great ratings. Just 5% of businesses have a ranking below three stars.
Source: Brightlocal
60 Percent Of Customers Seek Advice From Blog And Social Network Reviews On Their Mobile Phones Before Shopping
In-store purchasing is affected significantly by blogs and reviews on social networks. With men being two times as likely to be affected than ladies.
Reviews and ranking data reveal people value the opinion of peers more than any other material.
Source: Collective Bias
Only 6% Of Customers Don't Rely On Customer Reviews At All
According to consumer review data, a whopping 19 percent of customers always trust online reviews and never ever a make a purchase without reading reviews first.
Source: Statista
United States Consumers View "Product Performance" To Be The Most Useful Information In Product Reviews
They focus on different aspects of the shopping experience when individuals check out reviews. But according to online review stats, 60% of them are most interested in the item's performance.
Customer satisfaction, product quality and quality over time are the next few considerations for more than 50% of US customers.
Source: Statista
A One Star Increase In Score Can Result In A 5% To 9% Increase In Business Earnings
Businesses that treat clients well usually flourish, review websites help ensure of that.
Source: Statuslabs
67% Of Customers Admit Reviews Are A "Extremely Crucial" Factor When Picking A Service Provider
Reviews have a huge impact on their decision when customers have to choose a service provider.
Source: DemandGenReport
71% Of Millennials Search Consumer Reviews Of Professional Services
Majority of all individuals in need of an expert service turn to online reviews.
According to online reviews data, 59% utilized online reviews to pick a medical professional or a lawyer.
Young people (age 18-35) are a lot more likely to employ a professional based upon online reviews. Just 19% of millennials will consider hiring a legal representative without any.
Source: Thomson Reuters
The Majority Of Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they have visited a vendor. Online review trends reveal individuals choose to comment if they had a positive experience, rather than a negative or mediocre one.
Source: Brightlocal