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Online Reviews Affect 67.7% Of Consumer Purchasing Decisions
More than 2 thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
If They Were Asked, 77% Of Clients Would Likely Leave A Review
More than a 35% would post a review to advise others about their client encounter and 24% would rather direct their review to the company itself.
Over a 26% would want to post a review to assist other individuals with their decision making process.
Source: Podium
86 Percent Of Consumers Would Consider Writing A Review For A Business
Your consumers are your most important resource, and it's not just because of the money they spend at your business. They will be willing to share it if you provide them a great experience.
Source: Brightlocal
61% Of Local Businesses Have A Typical Score Of 4 Or 5 Stars
Generally two-thirds of businesses have excellent and awesome ratings. Only 5% of businesses have a rating listed below three stars.
Source: Brightlocal
53% Of Consumers Expect Businesses To Respond Within A Week To Negative Reviews
Online review stats reveal that 63% of customer reviews stay without a response. That's too bad, since those businesses are losing consumers that way.
Source: Review Trackers
Only 6% Of Customers Do Not Rely On Customer Reviews At All
According to consumer review statistics, a tremendous 19 percent of customers constantly trust online reviews and never a purchase without checking out reviews first.
Source: Statista
64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of consumers who check out client reviews, concur that it increases their purchasing confidence.
Businesses use the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
89% Of Customers Prefer To Read Reviews Using Their Cell Phones
Be it through an app or a mobile web browser, everyday people prefer to read reviews on their smart phones.
Source: Statista
74% Of Local Businesses Have At Least One Google Review
A single review is far from adequate to improve your website's SERP ranking.
Looking at online ratings data, we found out that a company needs to have an average of 40 reviews before users "Award" it with a star.
Source: Brightlocal
70 Percent Of Consumers Need To Check Out At Least 4 Reviews Before They Can Rely On A Business
Four reviews may be too few. Most people read a lot more reviews to get a clear view of how business is really doing. Don't depend on that fact alone.
Source: Brightlocal
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of USA Clients
24% of US consumers consider reviews as 'extremely influential'.
To highlight the significance of online reviews and scores, did you know that 81% of consumers will pay more for a product with reviews and those exact same clients are likewise going to accept slower shipping times for such items.
Source: Turntonetworks
90 Percent Of Consumers Require Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what people say about very first impressions?
Users get their impression of your businesses through reviews. Usually through less than 10 of them.
If you do not have reviews on your website, think about asking your visitors to compose one.
Source: Martech Zone
49 Percent Of Consumers Consider The Number Of Online Reviews As A Necessary Factor In Their Purchasing Decision
Customers value not just the quality or nature of the reviews, however they consider their quantity and recency as well.
The share of customers, who focus on the number of reviews is presently at 46 percent.
Source: Brightlocal
71% Of Millennials Browse Consumer Reviews Of Expert Services
More than half of all individuals in need of an expert service rely on online reviews.
According to online reviews stats, 59% used online reviews to select an attorney or a doctor.
Young people (age 18-35) are much more inclined to employ an expert based on online reviews. Just 19% of millennials will consider employing a lawyer without any.
Source: Thomson Reuters
Just 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing
That's 56% of your competition that aren't taking advantage of their listing.
While business listings on the major review platforms are totally free, a surprisingly low number of companies really utilize them.
Although we now know why customer reviews are so powerful, the majority of businesses obviously do not.
Source: LsaInsider
67% Of Consumers Say Reviews Are A "Extremely Crucial" Factor When Choosing A Solution Provider
Reviews have an enormous impact on their decision when customers have to pick a solution provider.
Source: DemandGenReport
72 Percent Of Customers Will Not Take Action Before They Check Out Some Reviews
No matter how enticing your marketing is, you still require customer reviews. There is no other way around it. Customers are still ready to hear you out, however they trust other individuals more.
Source: My Testimonial Engine