Facebook Reviews Impact More Than 50 Percent Of Customers' Purchasing Decisions

Facebook is currently the most popular social media which can also influence our purchasing preferences.

According to social media reviews statistics, Facebook impacts more than half of users' purchase choices.

Facebook reviews statistics reveal that 4 out of 5 users are most likely to trust a local business if it has positive reviews.

Source: RevLocal

Just 44% Of Local Businesses Have Claimed Their Google My Business Listing

That's 56% of your competition that aren't taking advantage of their listing.

While business listings on the significant review platforms are free, a remarkably low number of companies in fact use them.

Although we now know why customer reviews are so effective, many businesses apparently do not.

Source: LsaInsider

A One Star Increase In Ranking Can Result In A 5% To 9% Boost In Business Profits

Businesses that treat consumers honorably generally flourish, review websites help make certain of that.

Source: Statuslabs

70 Percent Of Customers Choose To Learn About A Business Via Short Articles And Reviews, Instead Of Advertisements

Advertisements are all well and good, however it's worth attempting a different approach also. Reviews are without a doubt the best way to discover the truth about a service or product.

Source: Statuslabs

53% Of Customers Expect Companies To Respond Within A Week To Unfavorable Reviews

Online review stats show that 63% of customer reviews stay without a response. That's regrettable, since those businesses are losing consumers that way.

Source: Review Trackers

The Average Review Word Count Has Become 65% Much Shorter Since 2010

Presently reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is proportionate to that of a tweet.

Source: Review Trackers

61 Percent Of Regional Businesses Have A Typical Rating Of 4 Or 5 Stars

Typically two-thirds of companies have exceptional and great scores. Only 5% of businesses have a rating below 3 stars.

Source: Brightlocal

If They Were Asked, 77% Of Clients Would Probably Post A Review

More than a 35% would submit a review to educate others about their client experience and 24% would most likely direct their review to the company itself.

Over a 26% would want to post a review to help other individuals with their choice making process.

Source: Podium

If It Has Negative Reviews As Well, 52% Of Customers Trust An Item More

We already discussed the positive and negative reviews and their impact on consumers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that perhaps the reviews are phony. Consumers expect to see some unfavorable reviews.

Source: Capterra

Consumers Might Invest 31% More With A Business That Has Excellent Reviews

Take notice of this statistic. The better other users explain your product or service, the more cash you can charge and customer review stats show us precisely how much more.

Source: Martech Zone

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of American Clients

24% of US consumers consider reviews as 'extremely influential'.

To highlight the significance of online reviews and ratings, did you understand that 81 percent of customers will pay more for a product with reviews and those same consumers are likewise happy to accept slower shipping times for such products.

Source: Turntonetworks

Reviews Are The 3rd Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (amount, variety, and so on) account for 15.44% of Google's algorithm for local ranking.

Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

86 Percent Of Customers Would Think About Writing A Review For A Business

Your clients are your most valuable resource, and it's not only because of the money they invest at your business. They will be willing to share it if you give them a great experience.

Source: Brightlocal

83% Of All Younger People Were Invited To Submit A Review Recently

Of those asked, 80% of clients did leave a review. Overall, companies have actually asked 66% of all consumers to give a review on their business.

Source: Brightlocal

15% Of People Don't Trust Businesses Without Online Reviews

No trust means no interactions. 15% of potential customers will not even consider doing business with a business they can't find opinions about.

Source: Statuslabs

If A Business Handles Problems Quickly And Effectively, 95% Of Unhappy Consumers Will Return To A Company

Consumers don't expect you to be perfect. They do expect you to take care of things when they go wrong. If there's nothing else a business can do to deal with an issue, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

91 Percent Of Millennials Turn To Online Reviews As Much As Family And Friends

Online review stats position customers' reviews as the most reliable source of recommendations. Online reviews typically bring the very same weight as suggestions from family and friends.

Source: Brightlocal