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60% Of Customers Seek Advice From Blog And Social Media Network Reviews On Their Mobile Devices Before Shopping
In-store shopping is affected substantially by blogs and reviews on social networks. With men being twice as likely to be influenced than women.
Reviews and ranking statistics show individuals value the opinion of peers more than any other content.
Source: Collective Bias
91% Of Millennials Depend On Online Reviews As Much As Friends And Family
Online review statistics put clients' reviews as the most trustworthy source of recommendations. Online reviews normally carry the same weight as advice from loved ones.
Source: Brightlocal
77% Of Clients Would Undoubtedly Submit A Review If They Were Asked
More than a 35% would leave a review to advise others about their customer experience and 24% would undoubtedly direct their review to the company itself.
Over a 26% would want to give a review to assist other individuals with their decision making process.
Source: Podium
64% Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30% of customers who read consumer reviews, concur that it increases their buying confidence.
Organizations use the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Customers Might Invest 31% More With A Business That Has Terrific Reviews
Take note of this fact. The better other users explain your product and services, the more money you can charge and customer review stats reveal to us precisely how much more.
Source: Martech Zone
53% Of Americans Consider Item Reviews And Scores As The Most Essential Part Of Online Shopping.
Today's buyers are smart and want the best bang for their buck. It's no surprise that they consider reading reviews as a huge part of the purchasing decision.
Source: Statista
Most Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they've visited a supplier. Online review trends show people choose to comment if they had a favorable experience, instead of a mediocre or unfavorable one.
Source: Brightlocal
89% Of Consumers Read A Businesses Reactions To Reviews
Not only do most individuals read the review replies, 30% of them highly value them. Almost 96% read the reactions to their own reviews.
Source: Brightlocal
73% Of Consumers Think Client Reviews Are More Vital Than Star And Number Scores
Online review statistics make it clear people aren't pleased with scores alone.
Client reviews make the stats appear more genuine which is what the would-be consumers are looking for. Almost a third of consumers state composed reviews are the only function that makes them think the websites' reviews are relevant and helpful.
Source: Fan and Fuel
74% Of Regional Companies Have At Least 1 Google Review
One review is far from enough to improve your website's SERP ranking.
Taking a look at online scores statistics, we found out that a company needs to have approximately 40 reviews before users "Award" it with a star.
Source: Brightlocal
Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions
Facebook is currently the most popular social network which can also affect our purchasing decisions.
According to social reviews data, Facebook affects the majority of users' purchase choices.
If it has positive reviews, Facebook reviews statistics expose that four out of 5 users are more likely to trust a local business.
Source: RevLocal
Clients Reading Reviews On A Mobile Device Are 127 Percent More Likely To Purchase Than Desktop Users
Mobile users choose to get things done quicker. Therefore, buying choices are made quickly.
Online reviews are obviously convincing, yet marketers have not always come to appreciate the power of them.
Source: Martech Zone
83% Of All Young Clients Were Invited To Give A Review Recently
Of those asked, 80% of customers did leave a review. In general, businesses have actually asked 66% of all clients to post a review on their business.
Source: Brightlocal
83 Percent Of Customers Do Not Trust Advertising
The conventional channels to reach consumers aren't as prominent as they utilized to be. Most users who no longer trust advertisements choose to take notice of consumers' recommendations online.
Source: Statuslabs
One-half Of All Millennial's "Constantly" Read Online Reviews For Businesses
Younger people know the value of being informed. User-generated content has an indisputable effect on customers.
They will recognize what they've been missing out on if businesses stop to consider the power of client reviews over millennials. Older individuals are various though, only 6% of people aged 55 or older read reviews.
Source: Brightlocal
67% Of Customers Suggest Reviews Are A "Very Important" Factor When Selecting A Solution Provider
When customers have to choose a solution provider, reviews have a huge influence on their decision.
Source: DemandGenReport
54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Business
The star rating is the first thing consumers see. Still, users take notice of other elements as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a third of American consumers.
Source: Statista
53% Of Customers Expect Businesses To Reply Within A Week To Unfavorable Reviews
Online review stats prove that 63% of client reviews stay without a reaction. That's regrettable, due to the fact that those businesses are losing consumers that way.
Source: Review Trackers