52% Of Consumers Rely On A Product More If It Has Negative Reviews Too

We already discussed the positive and negative reviews and their result on consumers. Nevertheless, all products have their faults, it raises red flags that maybe the reviews are phony if all of a products reviews are favorable. People expect to see some negative reviews.

Source: Capterra

63.6% Of Consumers Check Out Google To Read Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) behind.

These online review stats reveal the general appeal of a website can just presume when it pertains to trust.

Source: Review Trackers

73% Of Consumers Think Client Reviews Are More Crucial Than Star And Number Rankings

Online review statistics make it clear individuals aren't pleased with scores alone.

Client reviews make the statistics appear more genuine which is what the prospective clients are trying to find. Practically a third of customers state written reviews are the only function that makes them believe the websites' reviews are helpful and pertinent.

Source: Fan and Fuel

United States Shoppers Consider "Product Performance" To Be The Most Useful Information In Product Reviews

When individuals read reviews, they concentrate on various elements of the shopping experience. But according to online review stats, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of US customers.

Source: Statista

83% Of All Young Buyers Were Invited To Give A Review Recently

Of those invited, 80% of consumers did leave a review. In general, businesses have actually asked 66% of all consumers to post a review on their business.

Source: Brightlocal

95% Of Unhappy Customers Will Go Back To A Business If A Business Takes Care Of Issues Rapidly And Effectively

Consumers do not expect you to be perfect. When things go wrong, they do anticipate you to resolve things. If there's nothing else a business can do to deal with a concern, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

Fifty Percent Of All Of The Millennial's "Always" Check Out Online Reviews For Companies

More youthful individuals know the value of being informed. User-generated content has an indisputable impact on consumers.

They will understand what they've been missing out on if businesses stop to think about the power of client reviews over millennials. Older people are different though, just 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

Many Local Businesses Have Approximately 39 Google Reviews

People like to share their experience after they've visited a supplier. Online review trends reveal people prefer to comment if they had a positive experience, rather than a average or negative one.

Source: Brightlocal

98 Percent Of Yelp's Browsers Purchased From A Business They Found On The Site

Generally, 142 million consumers go to Yelp on a monthly basis. This is as good a time as any if you have not claimed your complimentary Yelp business page.

Source: RevLocal

88% Of Executives View Reputation Risk As A Top Business Issue

Reputation management stats suggest a business's reputation does not impact simply the customers. Prospective employees likewise look at rankings and read reviews.

Source: Deloitte

Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process

Let's say you wish to buy a brand-new vehicle and there are a number of models which fit your requirements. How do you pick the very best one for you? Well, you read reviews.

With the help of other consumers, you quickly pick one that works for you. That's how positive reviews convert customers into consumers.

Source: Consumer Affairs

15% Of Buyers Don't Trust Businesses Without Having Online Reviews

No trust implies no interactions. 15 percent of prospective consumers won't even think about working with a company they can't discover opinions about.

Source: Statuslabs

91 Percent Of Millennials Depend On Online Reviews As Much As Friends And Family

Online review stats position customers' reviews as the most trustworthy source of suggestions. Online reviews usually bring the very same weight as guidance from loved ones.

Source: Brightlocal

When Purchasing Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Influential Factor

Data reveal that reviews were more effective than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

Reviews Published On Twitter Can Help Improve Revenues By 6.46%

Online review statistics show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

Most Best-selling Items Have A Typical Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star rankings.

According to client rating stats, conversion rates start to reduce as ratings rise above 4.7.

Source: Spiegel Research Center