83% Of All Younger Consumers Were Invited To Leave A Review Recently

Of those invited, 80% of customers did leave a review. In general, businesses have asked 66% of all customers to leave a review on their company.

Source: Brightlocal

89% Of Customers Review A Companies Reactions To Reviews

Not only do many individuals check out the review replies, 30% of them highly value them. Almost 96% read the responses to their own reviews.

Source: Brightlocal

52% Of Consumers Rely On A Product More If It Has Negative Reviews As Well

We already touched upon the negative and positive reviews and their effect on consumers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are phony if all of a products reviews are favorable. Customers anticipate to see some unfavorable reviews.

Source: Capterra

Consumer Reviews On Items Are Trusted Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals viewpoints before they ever trust what the producer states. The reason, makers' descriptions are basically advertisements.

Source: Martech Zone

A Lone Business Review Can Lift Its Conversions By 10 Percent

Online review stats show user-generated material can do miracles in regards to conversions.

A single review can have an enormous influence on your business.

A hundred reviews can boost your conversion rates by as much as 37%. 2 hundred can provide a mind-blowing 44 percent increase.

Source: RevLocal

Negative Reviews Can Boost Conversion By Up To 85%

It sounds insane, but negative reviews can be a positive factor for users to devote more time on your site. According to online review data, individuals spend more than five times as long on a site when they check out negative reviews.

More than two-thirds of users trust reviews more when there are a mix of negatives and positives. An overwhelming 95 percent suspect censorship or faked reviews if there aren't any unfavorable ones.

Source: Reevoo

61 Percent Of Local Businesses Have An Average Rating Of 4 Or 5 Stars

Overall two-thirds of companies have exceptional and great ratings. Only 5% of companies have a rating listed below 3 stars.

Source: Brightlocal

60% Of Consumers Seek Advice From Blog And Social Media Network Reviews On Their Mobile Devices Before Shopping

In-store shopping is affected substantially by blogs and reviews on social networks. With men being twice as likely to be influenced than ladies.

Reviews and rating statistics reveal people value the viewpoint of peers more than any other content.

Source: Collective Bias

83 Percent Of Customers Do Not Trust Advertising

The traditional channels to reach customers aren't as prominent as they used to be. The majority of users who no longer trust advertisements pick to pay attention to clients' suggestions online.

Source: Statuslabs

Since They Desire To Acquire A Service Or A Product And Want To Get The Facts About The Businesses Products And Services, 82% Of Consumers Go To Review Sites.

Users come due to the fact that they have actually already formed a buying decision. The majority of them (89%) purchase within a week of their visit.

Source: RevLocal

Only 44 Percent Of Local Companies Have Claimed Their Google My Business Listing

That's 56% of your competition that aren't benefiting from their listing.

While business listings on the major review platforms are complimentary, a surprisingly low number of companies really use them.

Although we now understand why customer reviews are so effective, the majority of businesses obviously don't.

Source: LsaInsider

If They Were Asked, 77% Of Consumers Would Give A Review

More than a 35% would post a review to notify others about their consumer experience and 24% would likely direct their review to the company itself.

Over a 26% would be willing to give a review to help other individuals with their choice making process.

Source: Podium

88% Of Executives Judge Reputation Risk As A Leading Business Issue

Reputation management statistics indicate a business's reputation doesn't affect simply the consumers. Potential team members also look at ratings and take a look at reviews.

Source: Deloitte

United States Buyers Consider "Product Performance" To Be The Most Valuable Information In Product Reviews

When individuals read reviews, they focus on various aspects of the shopping experience. However according to online review statistics, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of US clients.

Source: Statista

If It Has Less Than A 4 Star Rating, More Than Half Of Customers Will Not Utilize A Company

This stat is among numerous that illustrate the importance of online ratings. Now that news of client satisfaction travels this fast, keeping your clients pleased is more vital than ever.

57% of consumers have actually looked for business with more than four stars in 2018, which is up from 48% in 2017.

Additionally, 11 percent looked just for services with a perfect five star rating.

Source: Brightlocal

Software Reviews Influence Over 98% Of All Buyers

18% of software application buyers consider reviews to be an essential factor in the purchase procedure. Software reviews have no impact whatsoever on just 2% of customers. Two thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

63.6 Percent Of Consumers Go To Google To Look For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) behind.

When it comes to trust, these online review stats show the basic appeal of a website can just go so far.

Source: Review Trackers

Online Product Reviews About An Item Can Improve Its Conversion Rate By More Than 270 Percent

User review statistics show the purchase likelihood for an item with 5 reviews is 270 percent higher than the exact same product without reviews.

Source: Spiegel Research Center