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98% Of Yelp's Visitors Purchased From A Business They Found On The Website
Generally, 142 million consumers go to Yelp every month. If you have not declared your free Yelp business page, this is as great a time as any.
Source: RevLocal
Reviews Shared On Twitter Can Help Grow Online Sales By 6.46%
Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
Majority Of Consumers Will Not Utilize An Organisation If It Has Less Than A 4 Star Ranking
This stat is one of lots of that show the significance of online ratings. Now that news of consumer fulfillment travels this fast, keeping your customers pleased is more crucial than ever.
57% of customers have actually searched for business with more than 4 stars in 2018, which is up from 48% in 2017.
Additionally, 11% looked just for companies with an ideal five star rating.
Source: Brightlocal
15% Of People Do Not Trust Businesses Without Online Reviews
No trust means no interactions. 15 percent of prospective consumers will not even consider doing business with a business they can't discover viewpoints about.
Source: Statuslabs
86% Of Consumers Would Think About Writing A Review For A Business
Your consumers are your most valuable resource, and it's not just because of the money they invest at your business. If you give them an excellent experience, they will want to share it.
Source: Brightlocal
A One Star Increase In Score Can Cause A 5% To 9% Increase In Business Revenue
Businesses that treat clients honorably usually flourish, review websites help make certain of that.
Source: Statuslabs
Buyers Reading Reviews On A Mobile Phone Are 127% More Likely To Buy Than Desktop Users
Mobile users choose to get things done quicker. Therefore, buying decisions are made rapidly.
Online reviews are undoubtedly persuasive, yet marketers have not always come to appreciate the power of them.
Source: Martech Zone
49 Percent Of Customers Consider The Number Of Online Reviews As An Essential Factor In Their Buying Decision
Consumers value not only the quality or nature of the reviews, but they consider their number and recency as well.
The share of customers, who take note of the variety of reviews is currently at 46%.
Source: Brightlocal
71% Of Millennials Browse Customer Reviews Of Expert Services
Majority of all individuals in need of a professional service turn to online reviews.
According to online reviews data, 59% used online reviews to select a physician or a legal representative.
Young people (age 18-35) are much more inclined to hire an expert based upon online reviews. Just 19% of millennials will consider working with a legal representative without any.
Source: Thomson Reuters
Unfavorable Reviews Can Increase Conversion By As Much As 85%
It sounds crazy, but negative reviews can be a positive driver for users to spend more time on your site. According to online review data, people spend more than 5 times as long on a website when they check out negative reviews.
When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. A frustrating 95% suspect censorship or fabricated reviews if there aren't any negative ones.
Source: Reevoo
70% Of Consumers Prefer To Discover A Business By Means Of Short Articles And Reviews, Instead Of Ads
Advertisements are all well and good, but it's worth attempting a different approach too. Reviews are by far the best method to discover the truth about a product or service.
Source: Statuslabs
67% Of Customers Claim That Reviews Are A "Very Important" Factor When Selecting A Service Provider
When customers have to choose a solution provider, reviews have a huge influence on their decision.
Source: DemandGenReport
52% Of Consumers Rely On A Product More If It Has Negative Reviews Too
We already discussed the negative and positive reviews and their result on consumers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are phony. Consumers expect to see some negative reviews.
Source: Capterra