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77% Of Buyers Don't Rely On Reviews That Are Older Than 3 Months
Clients don't care how good your service or product was in the past. Part of why online reviews matter is since they are relevant and fresh.
Consumers understand businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.
It is for this reason that businesses need to be continuously requesting reviews.
Source: Statuslabs
63.6% Of Consumers Check Out Google To Check For Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) last.
These online review stats reveal the general appeal of a website can only go so far when it pertains to trust.
Source: Review Trackers
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than 2 thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Customers Might Spend 31 Percent More With A Business That Has Terrific Reviews
Pay attention to this fact. The more detailed other users explain your services or product, the more cash you can charge and consumer review stats show us precisely just how much more.
Source: Martech Zone
49 Percent Of Customers Consider The Quantity Of Online Reviews As An Important Factor In Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, but they consider their number and recency as well.
The share of customers, who focus on the variety of reviews is presently at 46 percent.
Source: Brightlocal
Favorable Reviews Motivate 68% Of Consumers To Choose Local Businesses
Since the huge majority of customers check out reviews, you would want yours to be appealing to new customers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
90% Of Buyers Require Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what individuals state about first impressions?
Users get their impression of your businesses through reviews. Normally through less than 10 of them.
Consider asking your visitors to compose one if you don't have reviews on your website.
Source: Martech Zone
54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Organization
The star rating is the first thing consumers see. Still, users take notice of other elements as well, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a third of American consumers.
Source: Statista
88% Of Executives Regard Reputation Risk As A Leading Business Concern
Reputation management stats suggest a company's reputation doesn't affect just the clients. Potential employees likewise take a look at rankings and take a look at reviews.
Source: Deloitte
A One Star Increase In Score Can Result In A 5% To 9% Increase In Business Earnings
Businesses that treat clients fairly normally succeed, review websites help make certain of that.
Source: Statuslabs
71% Of Millennials Search Customer Reviews Of Expert Services
More than half of all people in need of a professional service rely on online reviews.
According to online reviews stats, 59% used online reviews to pick a legal representative or a medical professional.
Young people (age 18-35) are a lot more likely to hire a professional based on online reviews. Just 19% of millennials will consider working with an attorney without any.
Source: Thomson Reuters
89% Of Clients Read A Companies Reactions To Reviews
Not only do most clients read the review replies, 30% of them hold them in high regard. Practically 96% read the reactions to their own reviews.
Source: Brightlocal
73% Of Consumers Believe Customer Reviews Are More Important Than Star And Number Ratings
Online review stats make it clear individuals aren't satisfied with ratings alone.
Client reviews make the stats appear more genuine which is what the prospective consumers are trying to find. Nearly a 3rd of consumers say written reviews are the only feature that makes them believe the sites' reviews are appropriate and beneficial.
Source: Fan and Fuel
Consumer Reviews On Products Are Relied On Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other peoples opinions before they ever trust what the maker states. The reason, producers' descriptions are generally ads.
Source: Martech Zone
61% Of Regional Businesses Have A Typical Score Of 4 Or 5 Stars
Generally two thirds of businesses have excellent and great scores. Only 5% of companies have a rating listed below three stars.
Source: Brightlocal
74% Of Regional Companies Have At Least 1 Google Review
One review is far from adequate to enhance your website's SERP ranking.
Taking a look at online ratings data, we found out that a company needs to have an average of 40 reviews before users "Award" it with a star.
Source: Brightlocal
Reviews Published On Twitter Can Increase Sales By 6.46%
Online review data show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo