60% Of Consumers Check Out Blog And Social Network Reviews On Their Mobile Phones Before Shopping

In-store shopping is influenced significantly by blogs and reviews on social media. With males being two times as likely to be influenced than ladies.

Reviews and score stats reveal people value the opinion of peers more than any other material.

Source: Collective Bias

Only 6 Percent Of Customers Don't Rely On Consumer Reviews At All

According to client review stats, a tremendous 19% of consumers always rely on online reviews and never a buy without checking out reviews initially.

Source: Statista

The Majority Of Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they've gone to a supplier. Online review trends reveal individuals prefer to comment if they had a favorable experience, instead of a mediocre or negative one.

Source: Brightlocal

86% Of Consumers Would Consider Composing A Review For A Business

Your consumers are your most important resource, and it's not just because of the money they spend at your business. They will be prepared to share it if you give them an excellent experience.

Source: Brightlocal

If A Company Handles Issues Rapidly And Effectively, 95% Of Unsatisfied Consumers Will Go Back To A Business

Clients don't anticipate you to be perfect. When things go wrong, they do expect you to fix things. If there's absolutely nothing else a business can do to fix a concern, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

95% Of Travelers Read Online Reviews Prior To Scheduling Travel Services

Leisure and business tourists alike read reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

67% Of Customers Claim Reviews Are A "Extremely Important" Factor When Choosing A Service Provider

When customers need to choose a solution provider, reviews have a huge influence on their decision.

Source: DemandGenReport

Consumers Could Spend 31 Percent More With A Business That Has Great Reviews

Focus on this fact. The better other users describe your services or product, the more money you can charge and customer review statistics show us exactly just how much more.

Source: Martech Zone

If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust A Product More

We already discussed the negative and positive reviews and their impact on consumers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are phony. Customers expect to see some unfavorable reviews.

Source: Capterra

United States Consumers Consider "Product Performance" To Be The Most Useful Information In Product Reviews

When people read reviews, they focus on various elements of the shopping experience. However according to online review statistics, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of USA consumers.

Source: Statista

70 Percent Of Customers Need To Read At Least Four Reviews Before They Can Rely On A Business

Four reviews may be too few. Most people read many more reviews to get an idea of how the business is in fact doing. Do not depend on that figure alone.

Source: Brightlocal

77% Of Clients Do Not Trust Reviews That Are Older Than Three Months

Consumers don't care how good your product or service was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why most of them regard older reviews unimportant.

It is for this reason that businesses need to be continuously asking for reviews.

Source: Statuslabs

63.6 Percent Of Consumers Go To Google To Look For Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) behind.

When it comes to trust, these online review statistics reveal the general popularity of a site can just go so far.

Source: Review Trackers

83% Of All Young Consumers Were Invited To Submit A Review Recently

Of those asked, 80% of clients did submit a review. Overall, companies have actually asked 66% of all customers to submit a review on their business.

Source: Brightlocal

Online Reviews Affect 67.7% Of Consumer Purchasing Decisions

More than two-thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz