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Many Popular Items Have A Typical Ranking Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is unnatural to get perfect 5 star rankings.
According to client rating stats, conversion rates start to reduce as ratings rise above 4.7.
Source: Spiegel Research Center
70% Of Consumers Prefer To Find Out About A Business By Means Of Short Articles And Reviews, Rather Than Advertisements
Advertisements are all well and good, however it's worth trying a different approach as well. Reviews are by far the very best method to discover the truth about a product or service.
Source: Statuslabs
Negative Reviews Can Increase Conversion By As Much As 85%
It sounds insane, but negative reviews can be a positive force for users to spend more time on your site. According to online review data, people devote more than five times as long on a website when they check out negative reviews.
More than two thirds of users trust reviews more when there are a mix of positives and negatives. An overwhelming 95% suspect censorship or faked reviews if there aren't any unfavorable ones.
Source: Reevoo
71% Of Millennials Browse Consumer Reviews Of Expert Services
Majority of all individuals in need of an expert service turn to online reviews.
According to online reviews data, 59% used online reviews to select a doctor or an attorney.
Young people (age 18-35) are a lot more inclined to employ an expert based on online reviews. Only 19% of millennials will think about employing a legal representative without any.
Source: Thomson Reuters
Online Product Reviews About A Product Can Boost Its Conversion Rate By A Staggering 270%
User review stats show the purchase possibility for an item with 5 reviews is 270 percent higher than the exact same item without reviews.
Source: Spiegel Research Center
If They Were Asked, 77% Of Consumers Would Certainly Give A Review
More than a 35% would post a review to educate others about their consumer encounter and 24% would undoubtedly direct their review to the business itself.
Over a 26% would want to submit a review to help other individuals with their decision making process.
Source: Podium
95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Related Services
Leisure and business tourists alike read reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
77% Of Customers Do Not Rely On Reviews That Are Older Than Three Months
Clients don't care how good your service or product was in the past. Part of why online reviews matter is since they are fresh and relevant.
Consumers know businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.
It is for this reason that businesses need to be continuously requesting reviews.
Source: Statuslabs
73 Percent Of Customers Think Client Reviews Are More Vital Than Star And Number Rankings
Online review data make it clear individuals aren't pleased with ratings alone.
Client reviews make the stats appear more genuine which is what the would-be clients are looking for. Practically a third of consumers state composed reviews are the only function that makes them believe the websites' reviews are relevant and beneficial.
Source: Fan and Fuel
86% Of Customers Would Think About Writing A Review For A Business
Your customers are your most valuable resource, and it's not just because of the cash they invest at your business. If you provide an excellent experience, they will want to share it.
Source: Brightlocal
Many Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they've gone to a vendor. Online review trends show people choose to comment if they had a favorable experience, instead of a negative or mediocre one.
Source: Brightlocal
83 Percent Of Consumers Do Not Rely On Advertising
The traditional channels to reach consumers aren't as prominent as they used to be. Many users who no longer trust ads select to pay attention to consumers' recommendations online.
Source: Statuslabs
More Than Half Of Customers Aged 25 To 34 Published Reviews
According to Statista, the more youthful generations are surprisingly the more opinionated ones.
Source: Statista
61 Percent Of Local Businesses Have A Typical Ranking Of 4 To 5 Stars
Overall two-thirds of companies have excellent and exceptional rankings. Just 5% of companies have a score below 3 stars.
Source: Brightlocal
91 Percent Of Millennials Depend On Online Reviews As Much As Loved Ones
Online review statistics put consumers' reviews as the most trustworthy source of recommendations. Online reviews generally bring the exact same weight as guidance from friends and family.
Source: Brightlocal
Reviews Posted On Twitter Can Help Boost Revenues By 6.46 Percent
Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo